Hailey Follstad
Carlsbad,CA
Summary
Dynamic communications professional with extensive experience at the United States Marine Corps, excelling in network configuration and advanced troubleshooting. Proven track record in safeguarding sensitive information and optimizing communication systems for operational success. Adept at training personnel and managing teams to achieve mission-critical objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Key Management Infrastructure Custodian
United States Marine Corps
06.2023 - 10.2025
- Safeguarded communications by providing consistent device and network security.
- Tested equipment, networks and servers for signal strength and security vulnerabilities using specialized equipment.
- Maintained strict confidentiality of information.
- Logged information for reporting purposes.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Delivered communications systems and networks to around 1000 personnel.
Radio Transmission Operator
United States Marine Corps
01.2022 - 10.2025
- Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
- Operated sound recording equipment to capture and document broadcasts for analysis.
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Monitored combat scenarios and unsafe conditions, issuing updates and cautionary communications to affected personnel.
- Maintained accurate documentation of messages transmitted and received.
- Repaired radio equipment as necessary using electronic testing equipment, hand tools and power tools.
- Put together and configured antennas, power sources and other equipment to establish communications.
- Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.
Satellite Communications System Operator
United States Marine Corps
01.2022 - 10.2025
- Performed regular maintenance on communication networks to maintain performance.
- Reviewed and interpreted facility orders, network design orders and circuit layout orders.
- Assisted customers with setting up and configuring communications systems.
- Accurately read, understood and carried out written instructions.
- Configured and deployed communication networks across region.
- Installed and maintained systems and analyzed users' needs.
Real Estate Specialist
Integra Realty Resources Inc.
03.2021 - 01.2022
- Developed new business and managed new and existing clients.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Coordinated appointments to show tenants and buyers prospective homes.
- Prepared and presented contracts and other legal documents to clients.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Reviewed and executed confidential documents, contracts and disclosures.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Education
Bachelor of Science - Software Engineering
Florida Gulf Coast University
Fort Myers, FLBachelor of Science - Data Science
Western Governors University
Salt Lake City, UT12-2025
Skills
- Advanced troubleshooting
- Operating system configuration
- Network configuration
- Fault isolation
- Telemetry monitoring
- Remote sensing
- Grounding techniques
- Two-way radio operation
- Wireless networking
- Network management
- Privacy protocols
- Maintaining privacy
- Training personnel
- Testing and troubleshooting
Accomplishments
- Documented and resolved a potential incident regarding communications security equipment which led to the unit passing with no failures.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 30 staff members.
Certification
- Change Management Training - 2025
- Key Management Infrastructure Training - 2023-2025
Languages
Spanish
Limited Working
Japanese
Native or Bilingual
Interests
- Backpacking and Hiking
- Auto Repair/Restoration
- Pilates
- Digital Art and Animation
Timeline
Key Management Infrastructure Custodian
United States Marine Corps
06.2023 - 10.2025
Radio Transmission Operator
United States Marine Corps
01.2022 - 10.2025
Satellite Communications System Operator
United States Marine Corps
01.2022 - 10.2025
Real Estate Specialist
Integra Realty Resources Inc.
03.2021 - 01.2022
Bachelor of Science - Software Engineering
Florida Gulf Coast University
Bachelor of Science - Data Science
Western Governors University