Hailey Dixon
Airdrie
Summary
Professional office support specialist in a busy office environment with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, confidential data management, and customer service, ensuring smooth operations and achieving results.
Overview
9
9
years of professional experience
Work History
Medical Office Assistant
Airdrie Medical Clinic
09.2020 - 01.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Used AVA Connect to schedule appointments for doctor visits and procedures.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Provided prompt, polite and professional in-person and telephone customer service.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
Sales Associate
The Store Upstairs
04.2018 - 06.2020
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
SuperStore
03.2014 - 01.2017
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Science -
Mount Royal University
Calgary, AB04-2027
High School Diploma -
Bert Church High School
Airdrie, AB06-2020
Skills
- Multitasking
- Organization
- Computer skills
- Problem-solving
- Attention to detail
- Office administration
- Records management
Timeline
Medical Office Assistant
Airdrie Medical Clinic
09.2020 - 01.2023
Sales Associate
The Store Upstairs
04.2018 - 06.2020
Sales Associate
SuperStore
03.2014 - 01.2017
Bachelor of Science -
Mount Royal University
High School Diploma -
Bert Church High School
Similar Profiles
Mercedes Schultz M.D.Mercedes Schultz M.D.
Hospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical ClinicHospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical Clinic
Christine HansenChristine Hansen
Clinic Manager at Airdrie Oral & Maxillofacial SurgeryClinic Manager at Airdrie Oral & Maxillofacial Surgery
Erin ArchibaldErin Archibald
BABYSITTER at Local Airdrie FamiliesBABYSITTER at Local Airdrie Families