Hailey Divitaris
Guelph,ON
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
5
5
years of professional experience
Work History
Barista
That Place On Queen
12.2020 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Hostess
Pickles And Olives Bistro
01.2019 - 04.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Secretary
Remax Realty
01.2020 - 05.2021
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
Education
High School Diploma -
Port Perry High School
Port Perry, ON06.2022
Bachelor of Arts - Law
University of Guelph
Guelph, ON06.2026
Skills
- Safe Food Handling Practices
- Product Display
- New Hire Training
- Plates Presentation
- Phone Inquiries
- High-Volume Dining
- Seating Assignment Preparation
- Guest Inquiries
- Menu Memorization
Timeline
Barista
That Place On Queen
12.2020 - 08.2023
Secretary
Remax Realty
01.2020 - 05.2021
Hostess
Pickles And Olives Bistro
01.2019 - 04.2022
High School Diploma -
Port Perry High School
Bachelor of Arts - Law
University of Guelph
Similar Profiles
Sky PaulSky Paul
Cashier/Cook/Table Busser at Niagara Parks Commission - Queen Victoria PlaceCashier/Cook/Table Busser at Niagara Parks Commission - Queen Victoria Place
Natalie D'AmicoNatalie D'Amico
Food and beverage server at Queen Victoria Place RestaurantFood and beverage server at Queen Victoria Place Restaurant
Phillip ChongPhillip Chong
4th Grade Teacher at Queen Anne Place Elementary4th Grade Teacher at Queen Anne Place Elementary
Sophie ReySophie Rey
Gymnastics Coach at Jamey LongGymnastics Coach at Jamey Long
Nirali PatelNirali Patel
Warehouse Supervisor & Store Associate at Fresh Box MarketWarehouse Supervisor & Store Associate at Fresh Box Market