Hailey Cuthill
Ottawa
Summary
Dynamic professional with extensive experience, excelling in high-pressure environments. Proven ability in customer service and effective time management, successfully managing large parties and ensuring a positive guest experience. Strong multitasking skills and responsible alcohol service contribute to a vibrant atmosphere, fostering teamwork and satisfaction among patrons.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Host/Server/Bartender
Jolly Taxpayer
10.2021 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Served high customer volumes during special events, nights, and weekends.
- I am able to work 11 hour nights where I have to be social and on my feet.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Assistant Coach
Nepean Ringette Association
09.2015 - 02.2023
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
- Promoted positive behavior among student-athletes as a role model consistently demonstrating good sportsmanship principles.
- Assisted in creating and executing practice plans for athletes to help reach highest potential.
Babysitter
Children 4 to 11
01.2016 - 12.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa, None04-2026
High School Diploma -
St. Mother Teresa High School
Ottawa, ON06-2022
Skills
- Customer service
- Team collaboration
- Cleanliness and hygiene
- Effective time management
- Exceptional communication
- Strong multitasking
- Responsible alcohol service
- Memory retention
Languages
English
Native or Bilingual
French
Professional Working
Certification
Certified with an up to date Smart Serve
Timeline
Host/Server/Bartender
Jolly Taxpayer
10.2021 - Current
Babysitter
Children 4 to 11
01.2016 - 12.2020
Assistant Coach
Nepean Ringette Association
09.2015 - 02.2023
Bachelor of Arts - Psychology
Carleton University
High School Diploma -
St. Mother Teresa High School
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