Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Criss

Montague

Summary

Over 4 years of experience in customer service, demonstrating strong multitasking abilities and a commitment to excellence in every task. Proficient in Microsoft Excel, contributing to efficient data management and reporting. Proven track record of delivering high-quality service and maintaining customer satisfaction. Strong work ethic and dedication to achieving results in fast-paced environments.

Overview

10
10
years of professional experience

Work History

House Cleaning/Janitorial

Self
01.2023 - Current

Established house cleaning business delivering services for EZ Janitorial while ensuring cleanliness of residential properties, offices, and commercial facilities.

Barista

Miner Perk
04.2018 - 08.2019
  • Greeted customers and took orders on both windows as well as prepared food items.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Trained new employees and demonstrated coffee preparation.
  • Deep Cleaned counters, machines, utensils, floors, and maintained and stocked inventory.

Housekeeper

Tresia’s Tidy Up
06.2017 - 04.2018
  • Answered phone calls and booked clients for jobs.
  • Deep cleaned houses, offices, and businesses.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.

Floral Clerk/ Clerk

Raleys
06.2015 - 05.2017
  • Prepared potted plants and bouquets based on customer requirements.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions.
  • Restocked and organized merchandise in front lanes.
  • Upsold additional products and services to increase revenue.
  • Cleaned and stocked all 6 bathrooms.

Education

High School Diploma -

Penn Foster
Scranton, PA
06.2015

Skills

  • Organizational skills
  • Time management
  • Adaptability and flexibility
  • Leadership and supervision
  • Attention to detail
  • Analytical thinking
  • Work ethic
  • Customer service excellence
  • Multitasking and cash handling
  • Microsoft Excel proficiency
  • Positive attitude
  • Problem-solving

Timeline

House Cleaning/Janitorial

Self
01.2023 - Current

Barista

Miner Perk
04.2018 - 08.2019

Housekeeper

Tresia’s Tidy Up
06.2017 - 04.2018

Floral Clerk/ Clerk

Raleys
06.2015 - 05.2017

High School Diploma -

Penn Foster
Hailey Criss