Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Chencharik

Prince George,BC

Summary

Outgoing and personable young professional with a strong background in customer service, bringing excellent communication and organizational skills to a receptionist role. Experienced in managing fast-paced environments, handling multiple responsibilities with accuracy, and creating positive client interactions. Currently pursuing a college education in Science and Business, with proven teamwork, discipline, and leadership as a former collegiate volleyball player. Dedicated to providing a welcoming first impression and reliable administrative support to ensure smooth operations.

Overview

4
4
years of professional experience

Work History

Server/Bartender

Boston Pizza
09.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service, while collaborating with team members during busy shifts.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Address customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assist in training new hires, providing guidance on restaurant standards and best practices.
  • Confirm reservations/meetings, take orders, communicate effectively with customers, and update customer information over the phone and in person.

Shop Hand

Bluepine Woodware
05.2023 - 09.2023
  • Maintained a clean and organized shop, ensuring safety standards were upheld at all times.
  • Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
  • Collaborated with fellow employees on special projects, improving overall shop performance.
  • Supported current production needs by moving items between equipment and staging areas.
  • Provided valuable feedback to management on customer needs and market trends, contributing to strategic planning.

Food/Customer Service

Jolley Market Foods
04.2021 - 09.2022
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Took orders through the phone, and in person, and carefully produced said orders in a timely manner, emphasizing on cleanliness, accuracy, and customer service.

Education

Associate of Arts - General Arts And Sciences

Camosun College
Victoria

Skills

  • Phone etiquette
  • Cross functional collaboration
  • Effective communication and comprehension
  • Customer service
  • Data analysis
  • Cleanliness and organization

Timeline

Shop Hand

Bluepine Woodware
05.2023 - 09.2023

Server/Bartender

Boston Pizza
09.2022 - Current

Food/Customer Service

Jolley Market Foods
04.2021 - 09.2022

Associate of Arts - General Arts And Sciences

Camosun College

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Hailey Chencharik