Hi, I’m
Hailey Berry
Thorold,ON
Summary
Determined Esthetics Student with professional and well-mannered demeanor. Excellent interpersonal and organizational abilities. Trained in nail care and skincare with focus on Facials.
Overview
5
years of professional experience
Work History
Niagara College
Esthetician
04.2023 - 08.2023
Job overview
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments and Stocked treatment rooms with proper supplies.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Analyzed skin condition and made appropriate product recommendations.
- Performed facials and other treatments such as waxing, manicures and pedicures.
- Demonstrated thorough knowledge of all salon products and services.
HOCO Fun By The Falls
Customer Service Representative Shift Lead
04.2019 - Current
Job overview
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Trained new employees and delegated daily tasks and responsibilities.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Helped management meet standards of service and quality in daily operations.
- Completed cash and credit card transactions accurately using POS software.
Education
Niagara CollegeNiagara-on-the-Lake, ON
from Esthetics
04.2024
Skills
- Sales Expertise
- Facials
- Manicures and Pedicures
- Hair Removal
- Sanitization
- Lash and Brow tinting
- Paraffin
- Outlook use
Additional Information
Lisa Maurice
lmaurice@niagaracollege.ca
905-641-2252 x 4231
Sandra Maude
smaude@niagaracollege.ca
905-641-2252 x 4469
cell: 905-356-2824
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Esthetician
Niagara College
04.2023 - 08.2023
Customer Service Representative Shift Lead
HOCO Fun By The Falls
04.2019 - Current
Niagara College
from Esthetics
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