Hailey Avison
Lake Errock,BC
Summary
Reliable worker with 6 years of experience working with restaurant teammates, looking for part-time employment within this establishment. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Busser, Housekeeper, Events Staff
Sandpiper Resort
Harrison Mills, BC
10.2016 - Current
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Server
Chantilly's Gelato and Cafe
Harrison Hot Springs, BC
06.2018 - 09.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Opened and closed store weekly by counting registers, making deposits and storing and filing all daily paperwork.
Retail Worker
Abbotsford Canucks
Abbotsford, BC
11.2021 - 01.2022
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
High School Diploma -
Agassiz Elementary Secondary School
Agassiz, BC06.2021
Skills
- Beverage Making and Delivery
- Customer Satisfaction Promotion
- Work Coordination
- Problem Detection and Resolution
- Food Preparation and Safety
- Billing and Payment Processing
Certification
Serving It Right - February 2021
Standard First Aid- with CPR-C-AED - November 2020
Food Safe Level 1 - May 2019
Timeline
Retail Worker
Abbotsford Canucks
11.2021 - 01.2022
Server
Chantilly's Gelato and Cafe
06.2018 - 09.2022
Busser, Housekeeper, Events Staff
Sandpiper Resort
10.2016 - Current
High School Diploma -
Agassiz Elementary Secondary School
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