Hailee Zimmerman
Maple Ridge,BC
Summary
Experienced in customer service and taking initiative, very adaptable to my environment as well as learning quickly. Offering positive attitude and willingness to learn and grow in the company.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks Coffee
Maple Ridge, BC
07.2022 - Current
- Taking orders, handling cash.
- Adapted effectively to rapid-paced conditions.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained a clean and organized workspace for optimal productivity and safety.
Food Service Worker
Dominos Pizza Inc.
Maple Ridge, BC
11.2018 - 05.2022
- Thrived in high-pressure, fast paced environments.
- Managed floor activities during assigned shifts.
- Managed store opening and closing tasks.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Diploma - Global Makeup Artistry
Blanche Macdonald Centre
Vancouver, BC09.2023
Skills
- Time management
- Attention to detail
- Up-selling
- Problem-solving
- Friendly and outgoing
- Cash handling
Timeline
Barista
Starbucks Coffee
07.2022 - Current
Food Service Worker
Dominos Pizza Inc.
11.2018 - 05.2022
Diploma - Global Makeup Artistry
Blanche Macdonald Centre