Hailee Schmidt
Galt
Summary
Experienced in team leadership with a focus in inventory control, cash handling, and staff training. Proven ability to optimize operations and enhance team performance in fast-paced environments.
Achievements include implementing effective inventory management practices and resolving customer complaints, Valued for reliability and flexibility, as well as ensuring high standards of service and team performance.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Starbucks
Galt, CA
08.2021 - Current
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Trained and mentored team members on product knowledge and operational procedures.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Collaborated with other shift supervisors to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture
- Provided ongoing support to baristas during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Barista
Starbucks
Galt, CA
08.2018 - 08.2021
- Crafted high-quality beverages to meet customer expectations and maintain store standards.
- Provided exceptional customer service, addressing inquiries and resolving concerns effectively.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Childcare Provider
Pacific Homecare Services
Galt, CA
06.2019 - 06.2020
- Supervised daily activities to ensure child safety and well-being.
- Worked with children to develop good cognitive, physical and language skills.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Shift Manager
McDonald's
Galt, CA
08.2017 - 06.2018
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained team members on food safety standards and proper equipment usage.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily operations.
Sales Associate
Dollar Tree
Galt, CA
10.2017 - 02.2018
- Managed cash register operations, accurately processing transactions and balancing till at end of shifts.
- Maintained organized merchandise displays, enhancing store aesthetics and facilitating customer navigation.
- Collaborated with team members to restock shelves and ensure product availability throughout the store.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Crew Member
McDonald's
Galt, CA
01.2016 - 08.2017
- Implemented food storage protocols to enhance food safety standards within the establishment.
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, handling transactions accurately and managing cash flow effectively.
- Collaborated with team members to execute daily tasks, fostering positive work relationships.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ08.2025
Skills
- Customer-oriented
- Inventory control and record keeping
- Policy enforcement
- Cash handling
- Problem-solving
- Team leadership
- Positive attitude
- Goal setting and tracking
- Staff training and development
- Workload distribution skills
Timeline
Shift Supervisor
Starbucks
08.2021 - Current
Childcare Provider
Pacific Homecare Services
06.2019 - 06.2020
Barista
Starbucks
08.2018 - 08.2021
Sales Associate
Dollar Tree
10.2017 - 02.2018
Shift Manager
McDonald's
08.2017 - 06.2018
Crew Member
McDonald's
01.2016 - 08.2017
Bachelor of Arts - Psychology
Arizona State University