Hailee Delorme
Orleans,Canada
Summary
Customer-focused professional with extensive experience at St-Hubert, specializing in exceptional service delivery and accurate take-out order processing. Recognized for strong communication skills and ability to foster positive interactions, contributing to high levels of customer satisfaction. Proven track record in maintaining a safe environment and promoting team collaboration in fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hostess, Takeout
St-Hubert
01.2019 - Current
- Followed established safety guidelines while handling hot plates or dishes.
- Stocked shelves with necessary supplies such as paper products, napkins, cups and lids.
- Placed customer orders with kitchen staff in a timely manner to ensure prompt delivery.
- Processed take-out orders accurately by entering them into the restaurant's point of sale system.
- Assisted customers with menu items, answered questions, and made recommendations when asked.
- Performed cashier duties such as taking payments, counting money, and making change.
- Maintained cleanliness of lobby area including wiping down tables, chairs and counters.
- Adhered to health department regulations regarding proper storage, labeling, rotation and temperature control of all food items.
- Received payment for take-out orders and processed credit card transactions correctly.
- Greeted customers and provided excellent customer service.
- Handled multiple phone lines to take orders, providing menu recommendations as needed.
Teaching Assistant for mini/Junior Ballet
Dance R studio
11.2023 - 01.2024
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Maintained a positive and encouraging classroom environment, fostering a passion for dance and creativity among students.
- Kept classrooms tidy and clean for group and one-on-one instruction.
Daycare
Ecole Elementaire La Source
Orlerans, Ontario
08.2022 - 12.2022
- Encouraged positive interactions between children while playing together or participating in group activities.
- Ensured the safety of all children in the facility at all times.
- Participated in outdoor activities with the children, such as sports and games.
- Monitored playground areas to ensure that all rules were being followed and that no child was left unattended.
Education
High School Diploma -
École Secondaire Garneau
ON, Canada06.2025
Skills
- Customer service expertise
- Friendly demeanor
- Punctuality
- Team collaboration
- Critical thinking
- Communication proficiency
Certification
- CPR Level C with AED training
- Standard First aid
Languages
- English, Fluent in reading, communication and writing
- French, Fluent in reading, communication,and writing
Timeline
Teaching Assistant for mini/Junior Ballet
Dance R studio
11.2023 - 01.2024
Daycare
Ecole Elementaire La Source
08.2022 - 12.2022
Hostess, Takeout
St-Hubert
01.2019 - Current
High School Diploma -
École Secondaire Garneau
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