Hardworking and knowledgeable, well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities. Detail-oriented offering years of customer service experience. Dedicated to thoroughly and accurately resolving customer concerns with forward-thinking and knowledgeable solutions. Adept at mentoring new employees on processes and policies in support of team and business objectives. Technology-inclined professional possess strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
- 100% knowledge
- 100% Advisor recommended by clients
- 95% Issue Resolution
- 100% Troubleshooting
- 100% on surveys collected from 1000 calls and plus
Working with non-profit organizations every month, to give back to the homeless, families in need, and much more. Encouraging others to help out in the community and give back to the less fortunate.
True believer in treating everyone equally no matter the circumstance. Love helping others, spreading positivity whether it's in the work place or in the real world. Always treat everyone with kindness and love because you never know what someone might be going through. Love seeing people smile and being a positive impact in others lives.