Haider Al-Twaini
Windsor,Canada
Summary
Security professional with extensive experience in risk assessment and incident reporting at Dugdale Protection Security Services. Demonstrated success in training teams and improving safety protocols to ensure secure environments. Bilingual communicator with strong customer service skills, effectively resolving issues and maintaining operational excellence.
Overview
7
7
years of professional experience
Work History
Security Supervisor
Dugdale Protection Secuirty Services
Windsor, Ontario
09.2022 - 09.2024
- Supervised security personnel during shifts to enforce safety protocols effectively.
- Conducted regular inspections to identify potential security risks and vulnerabilities.
- Trained new security officers on company policies and operational procedures thoroughly.
- Monitored surveillance systems, reporting suspicious activities without delay.
- Maintained accurate incident reports and documentation for future review.
Security Guard
Vi Secuirty
Windsor, Ontario
02.2023 - 03.2024
- Monitored premises to ensure safety and security for all individuals.
- Conducted regular patrols to identify potential security risks and address them.
- Responded promptly to alarms and emergency situations to mitigate threats.
- Prepared detailed reports documenting incidents and unusual activities observed.
- Assisted staff and visitors with customer service inquiries professionally.
Sales and Marketing Representative
Bell
Windsor, Ontario
01.2020 - 07.2021
- Created marketing materials to promote Bell products and services.
- Executed promotional campaigns in collaboration with team members.
- Provided product information and support through direct customer engagement.
- Organized events to showcase Bell offerings to clients.
General Laborer
Bold Builders
Windsor, Ontario
02.2018 - 01.2021
- Operated power tools and machinery to execute construction tasks efficiently.
- Assisted in site preparation and cleanup to maintain project integrity.
- Collaborated with team members to optimize on-site workflow.
- Followed safety protocols to uphold a secure work environment.
- Loaded and unloaded materials for diverse construction projects.
Education
High School Diploma -
Vincent Massey Secondary School
Windsor, ON06-2022
Skills
- Security monitoring and incident reporting
- Risk assessment and emergency response
- Team supervision and client management
- Bilingual communication skills
- Customer service and complaint resolution
- Surveillance operations
- Safety protocols
- Time management
- Problem solving
- Staff training
Timeline
Security Guard
Vi Secuirty
02.2023 - 03.2024
Security Supervisor
Dugdale Protection Secuirty Services
09.2022 - 09.2024
Sales and Marketing Representative
Bell
01.2020 - 07.2021
General Laborer
Bold Builders
02.2018 - 01.2021
High School Diploma -
Vincent Massey Secondary School
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