Haidar Zein Alabideen
Saint John,New Brunswick
Summary
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Assistant
Mashawi Restaurant
03.2022 - 11.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Chef Assistant
Mashawi Restaurant
10.2020 - 03.2022
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Collaborated with team members to ensure timely delivery of orders, improving overall dining experience for guests.
Education
High School Diploma -
Centre Scolaire Samuel De Champlain
Saint John, NB06-2021
Bachelor of Commerce With Aviation - Commerce
Mount Allison University
Sackville, NB05-2028
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Point of sale operation
- Customer needs assessment
- Task prioritization
- Fluent bilingualism : Arabic, English and French
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of cleaning staff members.
- Collaborated with team of chef assistance in the development of menu building.
- Resolved product issue through consumer testing.
Certification
- Food Handler's Card – Various State-Specific Health Departments.
- Food Handler's Permit/License- Saint John City public health departments.
Timeline
Sales Assistant
Mashawi Restaurant
03.2022 - 11.2023
Chef Assistant
Mashawi Restaurant
10.2020 - 03.2022
High School Diploma -
Centre Scolaire Samuel De Champlain
Bachelor of Commerce With Aviation - Commerce
Mount Allison University
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