Hai Nguyen
Toronto,ON
Summary
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
1
1
year of professional experience
Work History
Server
East Izakaya
St. Catharines, Ontario
01.2024 - 07.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
Line Cook
Pho Ngon Vietnamese Restaurant
St. Catharines, Ontario
12.2023 - 05.2024
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Communicated effectively with other staff members regarding orders and menu changes.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
Education
Advanced Diploma -
Niagara College
Welland, ON05-2024
High School Diploma -
UMC High School
Toronto, ON12-2019
Skills
- Capable of lifting heavy products for long periods of time
- Able to provide excellent customer service by asking if the customers if they need any help
- Detail oriented by using advanced cooking techniques
- Demonstrated teamwork by with others in a team environment without no issue
- Supply Restocking
- Food safety understanding
- Careful and able to arrange items in the correct order for delivery
Timeline
Server
East Izakaya
01.2024 - 07.2024
Line Cook
Pho Ngon Vietnamese Restaurant
12.2023 - 05.2024
Advanced Diploma -
Niagara College
High School Diploma -
UMC High School
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