Wahida Momenzada
Edmonton,AB
Summary
To work in a dynamic work environment and contribute experience & skills to promoting business growth by providing superior customer service.
Overview
11
11
years of professional experience
Work History
Receptionist
Phoenix Auto Recycling
03.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front desk area to create professional and welcoming environment for visitors and employees.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled, coordinated and confirmed meetings.
Volunteer
Religious Organization
08.2019 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Processed and recorded financial donations accurately.
- Communicated and assigned tasks to volunteers.
Pharmacy Assistant
Walmart
11.2022 - 07.2023
- Gained a well-rounded experience in using KROLL system, OTC products, fulfilling and dispensing prescriptions, process payment and other tasks such as liquid suspensions, blister packaging, labeling and stocking shelves;
- Assisted customers with queries on prescription and OTC products
- Process online, on the phone and in person orders and prescriptions
- Data entry of patient information and prescriptions in KROLL system
- Served as a cashier for processing payments for prescription and OTC medication
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Owner/Store Manager
Great Canadian Dollar & Party Store
01.2014 - 06.2018
- Oversaw the opening and closing operation for a $3 Million annual revenue store with current policies and procedures
- Administered daily operation of the store to ensure policies are followed and understood by sales staff
- Managed inventory such as ordering, process returns and accounts payable
- Replenish Floor merchandize such as stocking and restocking of general inventory and seasonal merchandize
- Responsible for reconciling cash registry at the end of every day shift for cash, credit and debit sales
- Responsible for inventory mark up and mark down and pricing of products
- Responsible for taking phone orders and delivery of ordered product to customer venue
- Managed the installation of store products in customer venues such as party balloons, stickers, birthday decoration and other celebratory festivals
Education
Pharmacy Assistant Diploma -
CDI College
Edmonton, Alberta07.2022
Grade 12 Equivalency Diploma -
Norquest College
Edmonton, Alberta04.2021
Skills
- Diploma in Pharmacy assistant including 100 hours’ practical experience in pharmacy operation
- 5 years work experience in retail industry and management
- Willingness to learn and work in fast-paced and team oriented environments
Timeline
Receptionist
Phoenix Auto Recycling
03.2024 - Current
Pharmacy Assistant
Walmart
11.2022 - 07.2023
Volunteer
Religious Organization
08.2019 - Current
Owner/Store Manager
Great Canadian Dollar & Party Store
01.2014 - 06.2018
Pharmacy Assistant Diploma -
CDI College
Grade 12 Equivalency Diploma -
Norquest College
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