Hagiera Ranchool
Guelph,ON
Summary
With over 20 years of IT staffing experience, a wealth of knowledge and expertise. My track record demonstrates responsibility, reliability, and a serious approach, as I consistently take initiative and pride in my work. Striving to give my best effort in any task, I excel under pressure and work independently, ensuring successful outcomes in all situations.
Overview
35
35
years of professional experience
Work History
Sales Administrative Manager
SUNDIATA WARREN GROUP INC. (SWGi)
2010.03 - 2023.03
- Maintained accurate record-keeping systems for client information, contracts, invoices, and purchase orders.
- Created Job Orders and posting to the company website
- Prepared contracts for Clients and Consultants
- Managed onboarding process for new consultants
- Managed and facilitated communication between company and contractors
- Handled the verification and processing of consultants' timesheets and invoices on a monthly basis
- Facilitated consultant payments
- Created client invoices and submitted it to the clients
- Managed and collected outstanding payments for Accounts Receivables
- Reconciled Main Bank Account and Credit Card Accounts.
- Managed the Vender of Records (VOR) Reporting for government job placements.
- Setting up and managing Employee Benefits for new employees
- Maintained accurate records of employee absences including vacations and sick days
Office Manager
PLANET PERSONNEL AGENCY (PLANET4It)
2005.07 - 2009.03
- General Reception duties (telephone, mail, faxes, and couriers)
- Preparing Client and Contractors contracts when needed
- Processing security clearances
- Distribute new candidates to Recruiters
- Reference checks on possible placements
- Ordered and maintained all office supplies.
- Handled various responsibilities related to PC support and the upkeep of office equipment like printers, fax machines, and postage machines.
- Maintained consistent updates of resumes on the database
- Ensured regular updates of job postings on the Monster website
- Deposited cheques on a daily basis
- Managed the posting of Accounts Receivable invoices, accurately recorded all received payments, and diligently followed up on outstanding balances.
- Ensured accurate and up-to-date attendance and vacation records
- Prepared Monthly Performance Stats
- Coordinated events for the company
- Collaborated closely with property management.
- Managed floor operations as Fire Warden.
Practice Associate
ASSET COMPUTER PERSONNEL
2002.09 - 2005.07
- Reconciled contractor's invoices to budgeted amounts for government contracts
- Identified potential Client leads using various resources
- Organized and qualified leads for Senior Account Manager in order to optimize targeting.
- Assisted in fulfilling Client orders
- Enhanced client and candidate databases through diligent monitoring of industry performance and top performers
- Prepared executive summaries for candidate interviews with clients
- Scheduled and confirmed interviews with clients and candidates
- Obtained feedback from both candidates and clients regarding the interviewing process
- Researched and identified potential candidates through extensive online searches
- Posted job vacancies utilizing a variety of advertising outlets.
- Provided administrative support and assistance to Practice Leader account teams
- Supported Recruitment and Client account teams by assisting with ongoing projects and assigned tasks
- Screened incoming resumes to align with current vacancies and future hiring needs
- Developed concise candidate profiles
- Administered candidate interviews utilizing both phone calls and in-person meetings
- Conducted interviews to assess suitability of applicants for positions
- Collaborated with contractors on a regular basis to update and organize contractor records
- Performed reference checks.
Employers Savings Plan Reconciliation officer
CIBC MELLON TRUST COMPANY
2000.10 - 2002.09
- Managed the reconciliation of deposits and withdrawals, maintaining a precise cash balance in the Trust Account
- Reconciled numbers of purchased shares with allocated shares for clients' accounts
- Managed the reconciliation process for 30+ employer savings plans, ensuring accurate allocation of assets to client accounts
- Provided timely and detailed error reporting to senior administrators.
- Managed follow-up processes for unresolved reconciling matters beyond 30 days
- Analyzed and resolved discrepancies in aged accounts.
Scheme Accountant
FEDSURE HEALTH (PTY) LTD (Health Insurance)
1998.01 - 1999.12
- Produced and processed monthly Journals, Accrual Journals, and Other Journals
- Efficiently transferred and compiled system-based Profit & Loss data onto Excel Spreadsheets for current month & YTD
- Loaded Budgets and Previous years Profit & Loss Statements
- Produced preliminary report of current month's Income & Expenditure
- Reconciled all General Ledger Accounts.
Bookkeeper
FEDSURE HEALTH (PTY) LTD (Health Insurance)
1997.07 - 1997.12
- Supported Scheme Finance Manager with daily operations and financial responsibilities.
- Performed reconciliations for Debtors and General Ledger Accounts.
- Assisted with processing Journals and producing Profit & Loss Statements
- Provided support to Cashbook Clerks when necessary.
Branch Bookkeeper
MEDSCHEME (PTY) LTD (Health Insurance)
1995.05 - 1997.06
- Ensured smooth and efficient processing of invoices for all creditors
- Ensured accurate financial records by conducting thorough reconciliations of Creditors Accounts and Creditors Control Accounts
- Ensured prompt payment to around 40 trade creditors per month.
- Managed payment processing for a range of expenses such as rent, phone bills, and equipment costs
- Streamlined payment processes for branch expenses
- Processed and distributed various types of staff cheques including salary advances, overtime payments, and incentive bonuses.
- Generated and analyzed detailed Cash Flow reports
- Successfully managed and monitored the reimbursement process for petty cash floats.
- Prepared monthly Journals and Accrual Journals
- Maintained consistent accuracy in reconciling bank accounts with the cashbook.
- Ensured accuracy and completeness in reconciling general ledger accounts.
Liaison Officer – Supervisor
MEDSCHEME (PTY) LTD (Health Insurance)
1992.05 - 1995.04
- Developed operational schedules for daily computer runs and month-end reporting
- Established strong relationships with branch managers to streamline operations
- Coordinated and organized special computer run schedules
- Ensured smooth communication and coordination of +/- 78 monthly tape exchanges between company, Bureaus, and partner organizations.
- Supervised incoming and outgoing Airfreight.
Senior Debtors Clerk
MEDSCHEME (PTY) LTD (Health Insurance)
1990.04 - 1992.04
- Responsible for overseeing all Special Projects Departments Branches countrywide (+/- 10 Branches)
- Processing of all manual cheques issued countrywide
- Developed policies and procedures for Branches
- Successfully recovered outstanding payments from service providers.
Debtors Clerk (Special Projects Department)
MEDSCHEME (PTY) LTD (Health Insurance)
1988.04 - 1990.04
- Issued refund cheques to members
- Reconciled health insurance accounts for members
- Recovered incorrect payments made to suppliers and members
- Liaised telephonically with members to discuss paid claims and outstanding balances due to health insurance company
- Handled a wide range of motor vehicle accident claims and facilitated timely payment processing.
Education
High School Diploma -
Lenasia Secondary High School
Johannesburg, South Africa12.1987
Skills
- Over 20 years of working in IT staffing industry.
- Customer Service
- Problem-solving abilities
- Administrative and Office Management
- Calm and Professional Under Pressure
- Accounting Skills
- Ontario Government Contracts
Languages
English
Full Professional
Timeline
Sales Administrative Manager
SUNDIATA WARREN GROUP INC. (SWGi)
2010.03 - 2023.03
Office Manager
PLANET PERSONNEL AGENCY (PLANET4It)
2005.07 - 2009.03
Practice Associate
ASSET COMPUTER PERSONNEL
2002.09 - 2005.07
Employers Savings Plan Reconciliation officer
CIBC MELLON TRUST COMPANY
2000.10 - 2002.09
Scheme Accountant
FEDSURE HEALTH (PTY) LTD (Health Insurance)
1998.01 - 1999.12
Bookkeeper
FEDSURE HEALTH (PTY) LTD (Health Insurance)
1997.07 - 1997.12
Branch Bookkeeper
MEDSCHEME (PTY) LTD (Health Insurance)
1995.05 - 1997.06
Liaison Officer – Supervisor
MEDSCHEME (PTY) LTD (Health Insurance)
1992.05 - 1995.04
Senior Debtors Clerk
MEDSCHEME (PTY) LTD (Health Insurance)
1990.04 - 1992.04
Debtors Clerk (Special Projects Department)
MEDSCHEME (PTY) LTD (Health Insurance)
1988.04 - 1990.04
High School Diploma -
Lenasia Secondary High School
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