Hafsa Salam
Calgary,AB
Summary
Dedicated medical administrative professional with strong interpersonal skills and a solid grasp of patient protections. Proven ability to enhance office operations through efficient management of patient and staff needs. Experienced in electronic recordkeeping and insurance documentation, contributing to streamlined processes and improved patient care. Career goals include further developing expertise in healthcare administration to drive operational excellence.
Overview
8
8
years of professional experience
Work History
Medical Office Assistant
Zen Medical clinic
Airdrie, Canada
2024.10 - Current
- Checking in Patient
- Urine/ pregnancy Test
- Handling calls
- Rooming patients
- Fax/scans
- Billing claims
Medical Office Assistant
Canada Diagnostics Centre
, Canada
2018.06 - 2019.08
- Checking in patients
- Booking appointments
- Patient coordinating
- Probe handling
- Closing/opening
Medical Office Assistant
Calgary children clinic
, Canada
2017.10 - 2018.06
- Scheduled patients & reminder Calls
- E-Fax, Emails, & Billing
- Handled incoming and outgoing Referrals
- Measuring Patients Height, Weight, BP
- Requisitions for blood work
Medical Office Assistant
Psychiatrist Clinic Foothills
, Canada
2016.08 - 2017.08
- Booked and made referral appointments
- Trained other employees at the front desk
- Responsible for bank deposits
- Billed and submitted reports to the third parties
- Answered phones
- Responded to customer inquiries
- Ordered office supplies
Education
First Aid CPR & AED -
01.2017
Diploma in Medical Reception Training -
Medical reception college
Calgary, AB01.2012
James Fowler High School -
01.2012
Skills
- Strong multitasking abilities
- Proficient in the use of Microsoft Office Software (Word, Outlook and Excel)
- Experience with billing system software
- Payment collection and processing
- Insurance billing procedures
- Attention to detail
- Patient relations
- Medical terminology
- Patient scheduling
- Billing and coding
- ICD-10 coding
- Appointment reminders
Highlightsofskills
- Diploma in Medical Office Assistant
- Previous medical office administrative experience
- Strong multitasking abilities
- Proficient in the use of Microsoft Office Software (Word, Outlook and Excel)
- Fluent in English and Pashto
- Experience with billing system software
Languages
English
Full Professional
pashto
Native/ Bilingual
Timeline
Medical Office Assistant
Zen Medical clinic
2024.10 - Current
Medical Office Assistant
Canada Diagnostics Centre
2018.06 - 2019.08
Medical Office Assistant
Calgary children clinic
2017.10 - 2018.06
Medical Office Assistant
Psychiatrist Clinic Foothills
2016.08 - 2017.08
First Aid CPR & AED -
Diploma in Medical Reception Training -
Medical reception college