Sheheema Ahmad

• Conversion team

• Make recommendations to improve workflows and processes

• Support Conversion regarding underwriting and rating policies including analyzing requests for renewals and policy changes

• Practiced relationship building skills to work within and support a national Retrieve information relevant to the underwriting function by reviewing files, checking policy history and financial strength through appropriate channels

• Implement and exercise learned techniques- Interviews, surveys, workshops for engaging stakeholders, and documenting requirements.

• Fostered strong relationships with stakeholders, project teams ensuring that project delivery expectations are clearly defined and met.

• Delivered comprehensive tax documentation required for accurate individual and business returns.
• Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
• Provided information about available products and services to clients, resulting in increased business opportunities.

• Managing Accounts in Loss Mitigation department at third stage of collection to help customer from escalation for US residents
• Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
• Attention in Data entry and diagnose issues
• Problem-Solving ability.

• Completed assignment with agility and priorities while demonstrating sense of urgency both independently and productive team member
• Worked with sales and inventory departments to facilitate communication and deliver personalized solutions to customers.
• Proficiency in salesforce and insured 100% customer satisfaction
• Maintained successful track record in operations, merchandising, A/R and A/P.