Hadiqa Hussain
Business
Miltion,ON
Summary
Accomplished leader in financial services with a strong record of surpassing sales targets at TD. Proficient in financial product knowledge and customer service, with proven expertise in strengthening client relationships. Highly skilled in analytical thinking and management, consistently recognized for exceptional performance and empathetic client engagement.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Personal Banking Assosiate
TD
10.2023 - Current
- Actively contributed to branch performance goals through sales and referrals of banking products and services, including loans, credit cards, and investment opportunities.
- Contributed to the Branch's overall success through LEI surveys
- Built and maintained strong client relationships through active listening, empathy, and effective communication.
- Conducted detailed assessments of client financial situations to recommend suitable banking products and services.
- Responded to client inquiries and resolved issues related to accounts, loans, and credit cards, maintaining high customer satisfaction.
- Nominated for Quarterly Spot-light by continuously exceeding the goals measured by TD Score Card
Customer Experience Associate
TD
06.2022 - 10.2023
- Leveraged advanced problem-solving abilities to successfully resolve customer inquiries.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained an up-to-date knowledge of company offerings in order to provide relevant recommendations based on client needs.
- Cultivated deeply empathetic client relationships and established a reputation for consistently exceeding service standard expectations.
Recruitment Ambassador
York University
01.2021 - 04.2022
- Represented the organization at career fairs, networking events, and campus recruitment programs to attract top talent.
- Supported the coordination and execution of recruitment events, including logistics, scheduling, and follow-up communication.
- Worked closely with HR and talent acquisition teams to streamline the recruitment process and ensure a positive candidate experience.
- Conducted initial screenings and interviews to evaluate candidate qualifications and fit for various roles.
Education
Bachelor of Commerce - Finance
York University
Toronto 05.2001 -
Skills
Soft Skills
Accomplishments
Recipient Of Entrance Scholarship- Sep 2018
Recipient of KPMG Business Award, Dec 2021
Dean's Honour Roll list 2021-2022
Timeline
Personal Banking Assosiate
TD
10.2023 - Current
Customer Experience Associate
TD
06.2022 - 10.2023
Recruitment Ambassador
York University
01.2021 - 04.2022
Bachelor of Commerce - Finance
York University
05.2001 -
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