Camping, Motorcycling, Reading, People watching
Hafeezullah Mohammed
Sr. Software Engineer - Manual And Test Automation
Cornwall,ON
Summary
- 5+ years of IT experience in the Analysis, Plan, Design, Build, Test, Execute, Automate, Migrate and Supporting of various applications in AS400 and NetCracker Testing Tool. Additional Client-handling and User Handling experience with clients in the USA, NZ, Brazil, and Russia.
- Strong Knowledge in all phases of the Software Development Life Cycle (SDLC) from analysis through maintenance. I possess strong analytical and Automation skills that I have acquired over 4 years of working as a Test Automation and Software engineer for multiple clients.
- ICOMS domain and functionality knowledge. Overall understanding of ICOMS modules and concepts.
- Possess well-structured programming techniques, Debugging techniques of Automation tools, Unit Testing, System Testing, Sanity Testing, Feature Testing and Testing of Regression cases both Manual and Automation with efficiency.
- Test Data Management Tool front-end, back-end and support. Integrated Testing Framework (ITF) for T-Mobile Execution, Implementation and Support.
- Played a role of POC for Automation by networking with various on-site teams and working with them and contributing towards greater success.
- Only Resource from an off-site location to work on Automation Regression Cases and contribute to the success of the project to a great extent.
- Have proficient experience in Planning, Developing scripts and writing them in NetCracker Testing Tool (NTT).
- Strong analytical and problem-solving skills. Working on multiple migrations of a report analyzing tools from one client to another in short intervals.
- Adapted the test cases into user-readable NTT scripts and executed them successfully.
Overview
5
5
years of professional experience
18
18
years of post-secondary education
1
1
Language
Work History
Senior Software Engineer/Automation - Full Time
NetCracker Technology
Toronto, ON
01.2021 - 01.2022
- Incident management (creating tickets in NCSS on behalf of the customer, initial assessment, escalating to L3, providing updates).
- Heads AMX teams chat with AMX IT persons and works regularly on incident reproducing/collecting logs/screenshots/etc. on the calls with end-users.
- Providing status updates and statistics by email during UAT rollout for a few regional markets.
- Coordinating troubleshooting calls with AMX support team for regions including Colombia, Peru, and Puerto Rico to name a few.
- Executing smoke test on the external environment.
- Performing simple configuration on client's environment like user creation, implementation of CR from one environment to another and also E2E CR process.
- Working independently directly to end-users and client representatives from the IT team.
- Managing defect tracking using internal tools such as NCSS, GTS, TMS & PSUP and monitoring the integration between internal and external tickets.
- First POC for customer's issues and working on efficiently addressing them to either provide resolution in call or create tickets with complete information for a quick resolution.
- Troubleshooting automation bugs and working with AT team to have resolutions when needed.
- Efficiently working on multiple modules of TOMS and CPQ including SDFC iframe canvas.
- Having working knowledge of E2E test flow of TOMS product including execution via APIs using Postman.
- Managing and monitoring GrayLog and OpenShift applications for logs and statuses of servers.
- Monitoring servers of Staging, UAT, and Production for customers for any issues and responsibly having them resolved with proper and crystal communication channels.
Senior Software Engineer - Part Time
NetCracker Technology
Toronto, ON
03.2020 - 01.2021
- Working in on-site hours remotely to support multiple teams in different issues and development.
- Within the first month of joining, created a User Guide for different teams to work with Test Data Management Tool.
- Also created a troubleshooting guide for resolving issues.
- Worked on execution and issue fixing of multiple scopes of Sanity, Regression and Soap in multiple domains.
- 24x7 support for issues and dependencies.
- Currently working on multiple improvements for the Test Data Management (TDM) Automation tool to improve its efficiency.
- Created new scripts for Automated Testing Platform (ATP) from scratch and presented them to the client.
- POC for on-site support for the product testing and Automation for all tools.
- Working on supporting AT issues from the QA team over the whole day and providing support and resolution by End of the Day.
- Daily status report to teams across the whole project on the course of work and future tasks.
- Handling on-site issues as a sole resource for the T-Mobile Test Automation.
- Execution, Analysis and Resolving of Integrated Testing Framework (ITF) cases on Soap and Rest APIs for Sanity and Regression.
- Working on constant improvements to Auto Scripts over all platforms.
- Execution and Analysis of Partner Onboarding Tool.
- Execution and working of all scopes in Jenkins CI job.
Software Test Engieer
NetCracker Technology
Hyderabad, Telangana State
07.2016 - 12.2019
- Working with established Automation Engineers to quickly learn and adapt various tools like HP UFT and NTT.
- Working with the ICOMS modules to prepare End-to-End scripts for Regression Testing by combining all functional modules and preparing Automation-ready cases.
- Adapted the test cases into user-readable NTT scripts and executed them successfully.
- Working with various programming languages to define the set methods, classes and actions for the scripts.
- Helping the Automation team to reduce the delay in the test case planning successfully.
- Running scripts at the EOD to not waste any time the next day to quickly analyse the failed scripts and provide fixes for them as required.
- Quickly adapted from Testing-Automation by still having core functionality knowledge on ICOMS modules.
- Working in extended hours to accommodate networking with various teams in different time zones.
- Working to plan Automation Scripts that are functionality-wise more complex and hence gaining more expertise moving further.
- Having been a subject of various appreciation mails from the teams working on because of having a direct effect on increasing the efficiency of assignments deadlines.
- Presenting demo sessions for features to the respective business owners.
- Hypers and ADHOC issue execution for a minor release.
- Execution of test cases within stipulated deadlines with precision and efficiency.
- Working additional hours and weekends with the same dedication and efficiency to meet the project requirements.
- Finding as many defects as possible to check the sustainability and stability of the ICOMS product in client environments.
- Worked with Development POC’s and tried to resolve issues efficiently and thereby reducing the turn-around time.
- Worked with various teams in various locations for different modules and assignments.
- Have been nominated for the Spotlight Award for Excellence for a contribution towards Cox Project.
- Have been subject to various appreciation mails from both on-site and off-site locations about the completion of assignments in stipulated time intervals.
- Communicated with various project leads and managers to find solutions for existing problems related to workforce management and core responsibilities.
- Have been a sole POC for Automation Developing and Planning related activities for various teams.
- Sent daily status reports for the particular Automation execution modules that are being planned, executed, and run, on different releases.
- Working tirelessly to provide better services to the client.
- Always delivering high-priority features and hypers on time to ensure service quality and reliability.
Education
Post Graduation - Project Management
St. Lawrence College
Cornwall, Ontario 01.2020 - 08.2020
Bachelor - Under Graduate - Electrical And Electronics Engineering
Jawaharlal Nehru Technological University
Hyderabad, India 09.2012 - 05.2016
High School Diploma -
Sri Chaitanya Junior Kalasala
Hyderabad 05.2010 - 05.2012
Class 10th - SSC
Sri Durga High School
Hyderabad 06.1998 - 05.2010
Skills
ATP, NTT, TDM, AS400, ITF, HP ALM, HP UFT
undefinedInterests
Clients
USA - Cox Communications, T-Mobile USA, Sudden link Communications, Bright House Network, Time Warner Cable
NZ - Sky Communications
South America - Vivo, AMX - America Movil
Timeline
Senior Software Engineer/Automation - Full Time
NetCracker Technology
01.2021 - 01.2022
Senior Software Engineer - Part Time
NetCracker Technology
03.2020 - 01.2021
Post Graduation - Project Management
St. Lawrence College
01.2020 - 08.2020
Software Test Engieer
NetCracker Technology
07.2016 - 12.2019
Bachelor - Under Graduate - Electrical And Electronics Engineering
Jawaharlal Nehru Technological University
09.2012 - 05.2016
High School Diploma -
Sri Chaitanya Junior Kalasala
05.2010 - 05.2012
Class 10th - SSC
Sri Durga High School
06.1998 - 05.2010
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