Operations manager
Open To Work
HAFEEZ REHMAN
Uber
Etobicoke,ON
Work Preference
Desired Job Title
Operations Manager RemotePrivate Hire Driver (Part-Time)Health Care WorkerSecurity OfficerRestaurant Manager
Work Type
Full TimePart TimeContract WorkGig WorkVolunteerSeasonal Work
Location Preference
On-SiteRemoteHybrid
Location:
Etobicoke, ON, CAEtobicoke, ONMississauga, ONVaughan, ONToronto, ON
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit Sharing
3
Languages
2
Certification
22
Years of experience
Results-driven Operations Manager with three years of management experience and a decade in security, complemented by expertise in healthcare and customer service. Skilled in optimizing operations, supervising teams, and maintaining compliance with health and safety standards. Holds qualifications in Health and Care Management, Digital Skills, Security Operations, and Logistics. Seeking an Operations Manager or related management position.
Work History
Operations Manager Remote
3 Years- Managed day-to-day operations to ensure efficient and smooth service delivery.
- Supervised staff, allocated duties, and monitored operational performance to enhance team effectiveness.
- Coordinate workloads, schedules and business priorities to maintain effective daily operations.
- Identify and resolve day-to-day operational issues and support improvements to efficiency and performance.
- Maintain high standards of customer service and handle customer enquiries and operational issues professionally.
- Ensure compliance with company procedures, health and safety requirements and operational standards.
- Support stock control, inventory management and coordination of supplies.
- Identified and resolved operational issues to support continuous improvements in efficiency and performance.
Private Hire Driver (Part-Time)
8 Years 6 Months- Provided safe, reliable transport services, achieving high customer satisfaction through professional interactions.
- Planned and optimized routes using navigation systems to enhance travel efficiency.
- Ensured adherence to transport regulations and licensing requirements, promoting vehicle safety and compliance.
- Performed daily vehicle safety inspections and maintained accurate records.
- Part-Time
Health Care Worker
1 Year- Assisted service users with personal care and daily living activities, enhancing comfort, dignity, and independence.
- Ensured accurate care records and reports to facilitate continuity of care and ensure compliance.
- Adhered to safeguarding and confidentiality protocols to protect service user information.
Security Officer
10 Years- Patrolled premises and monitored CCTV surveillance to identify threats and ensure site safety.
- Monitored access and visitor management systems for commercial and public premises to enhance security.
- Responded to alarms, emergencies and security incidents.
- Compiled incident and accident reports to aid investigations and ensure compliance.
Restaurant Manager
2 Years 11 Months- Managed daily restaurant operations, supervised staff, and ensured exceptional customer service during peak trading periods.
- Assisted in food preparation and service activities, upholding strict quality standards to enhance customer satisfaction.
- Trained and mentored team members while effectively resolving customer queries and complaints to improve service experience.
- Supported food preparation and service activities while maintaining quality standards.
Education
Confirmation of Credit, UG - Health and Care Management
GPA: Pass
Certificate of Higher Education - Digital Skills
GPA: Merit
Edexcel Level 2 - Business Studies
Skills
Operations Management
Team Supervision & Leadership
Stock & Inventory Control
Safety Management
Risk Assessment
Incident Reporting
Security Operations
Operational Surveillance
Customer Service
Digital Skills
Microsoft Office
Problem Solving
Teamwork & Collaboration
Communication
Record management
LANGUAGES
English — Proficient
Urdu — Advanced
Punjabi — Advanced
Certification
- Highfield Level 2 Certificate in Warehousing and Storage Principles (RQF)
- Pearson BTEC Level 1 Award in Principles for Carrying and Delivering Goods by Road
- Highfield Level 2 Certificate in Lean Organisation Management Techniques (RQF)
- Highfield Level 2 Certificate in Customer Service (RQF)
- Highfield Level 1 Extended Certificate in Personal Development for Employability (RQF)
- Door Supervisor Qualification
- CCTV Operations Qualification
- Full UK Driving Licence
- Private Hire Driver Licence
- Category C HGV Licence
- Driver CPC Module 4 Pass
- DVSA Module 3A Large Vehicle Off-Road Manoeuvres Pass
Timeline
Operations Manager Remote
WINZA Ltd
08.2023 - CurrentRead More
Private Hire Driver (Part-Time)
Uber
02.2018 - CurrentRead More
Health Care Worker
Mach Care Solutions Ltd
01.2018 - 01.2019Read More
Security Officer
Securitas Security Services Ltd
01.2008 - 01.2018Read More
Restaurant Manager
Classic Fish Bar
01.2005 - 12.2007Read More
Josiah Mason Sixth Form College
Edexcel Level 2 from Business Studies
Read More
University of Wales Trinity Saint David
Certificate of Higher Education from Digital Skills
Read More
Arden University
Confirmation of Credit, UG from Health and Care Management
Read More