HAE IN LEE
San Francisco,CA
Summary
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Volunteer
Alzheimer's Buddies
Davis, CA
01.2025 - Current
- Provided companionship and emotional support to individuals living with Alzheimer’s and dementia through social interaction, recreational activities, and engagement-based programs designed to promote well-being and quality of life.
- Collaborated with staff, volunteers, and caregivers to create a safe and supportive environment while demonstrating patience, empathy, active listening, and adaptable communication skills when interacting with participants experiencing memory loss.
Cashier & Beverage Associate
Purple Kow
San Francisco
06.2022 - 07.2024
- Prepared beverages efficiently by memorizing recipes, maintaining product consistency, and following food safety and sanitation standards.
- Delivered customer service by addressing customer concerns, processing transactions, and accurately taking and distributing orders in a fast-paced environment.
- Maintained a clean, organized, and hygienic workspace to support daily store operations and health compliance standards.
- Assisted in training new staff on operational procedures and service standards.
Retail Operations Associate
First Korean Market
San Francisco
02.2014 - Current
- Assisted in daily operations of a family-owned grocery business, supporting customer service, inventory, and store maintenance.
- Designed informational posters, translated business documents, and improved store presentation by repainting shelves and organizing displays.
- Coordinated with resale managers, vendors, customers, and government agencies regarding business operations, compliance matters, and EBT payment system setup and processing requirements.
- Processed payments, stocked merchandise, packaged deli items, and helped maintain store security systems, including camera setup.
Yearbook Editor-in-Chief
Lowell High School
San Francisco
08.2021 - 06.2023
- Led editorial team in developing cohesive yearbook themes and layouts.
- Collaborated with school staff, students, and vendors to gather content and finalize publication details.
- Demonstrated leadership, project management, communication, and organizational skills by balancing multiple deadlines and responsibilities simultaneously.
Cellist
Music for Elderly
San Francisco
08.2020 - 06.2023
- Founded and led chamber music groups by selecting repertoire, coordinating rehearsals, and fostering musical development and collaboration among ensemble members.
- Organized and performed in both virtual and in-person concerts at senior centers, using music to engage and support elderly community members through live performances.
Track Manager
Lowell High School
San Francisco
11.2019 - 06.2023
- Designed and implemented an organizational system to efficiently process and manage thousands of race records, runner times, and event documents with accuracy and attention to detail.
- Coordinated operations for state- and city-wide invitational meets by facilitating event logistics, distributing uniforms and supplies, recruiting volunteers, and communicating with coaches and management teams to organize schedules and event support.
Education
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
University of California
Davis06-2026
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Time management
- Adaptability and dependability
Certification
- EMT - Certified Emergency Medical Technician
- Licensed Driver
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Spanish
Elementary
Timeline
Volunteer
Alzheimer's Buddies
01.2025 - Current
Cashier & Beverage Associate
Purple Kow
06.2022 - 07.2024
Yearbook Editor-in-Chief
Lowell High School
08.2021 - 06.2023
Cellist
Music for Elderly
08.2020 - 06.2023
Track Manager
Lowell High School
11.2019 - 06.2023
Retail Operations Associate
First Korean Market
02.2014 - Current
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
University of California