Hadisehsadat Hasheminekoo
Toronto,ON
Overview
4
4
years of professional experience
Work History
Cashier and Barista
Aramark
Toronto, ON
09.2023 - Current
- Greeted and welcomed guests always ensuring the most optimal customer service experience.
- Prepared beverages and food orders efficiently following recipes and meeting quality standards.
- Operated cash register to place orders and process transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Clothing Store Manager
Charme Mashhad
Iran
09.2022 - 08.2023
- Managed merchandise ordering and inventory levels to maximize sales and budget targets.
- Streamlined opening and closing procedures to improve labor efficiency and store appearance
- Maintained professional demeanor and addressed customer complaints in a calm and assertive manner.
- Established performance goals for employees and provided feedback and development plans accordingly.
- Built brand loyalty by establishing relationships and finding solutions for customers.
Clothing Sales Associate
Charme Mashhad
Iran
07.2022 - 09.2022
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Greeted customers, identified needs and provided product advice.
- Maintained organized store environment to foster pleasant shopping experiences.
Fashion Model
Self Employed
Iran
01.2020 - 05.2023
- Featured in photo shoots for fashion brands, including magazines, online catalogues and promotional material.
- Remained focused, motivated and professional throughout long shoots and events.
- Adapted quickly to changing environments and fashion trends to accurately portray brands and clients.
- Worked closely with with photographers and producers to ensure collective creative direction is achieved during sessions.
Manager of Restaurant
Berlin Restaurant
Iran
07.2021 - 05.2022
- Enhanced customer experience by executing innovating culinary programs and marketing strategies.
- Managed a team of 20+ employees and developed talented players into supervisors and other key roles.
- Handled cash and managed daily sales, maintained records and reviewed financial reports with the general managers.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Audited Food Safety and Quality standards and actively promoted a safe and sustainable environment.
Bartender
Berlin Restaurant
Iran
01.2020 - 06.2021
- Prepared and served an average of 150 drinks per night using knowledge of mixology techniques.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Skills
- Team Management
- Customer Service
- Food Safety
- Cash Handling
- Upselling Techniques
- Inventory Management
- Retail Merchandising
Languages
English
Persian
Timeline
Cashier and Barista
Aramark
09.2023 - Current
Clothing Store Manager
Charme Mashhad
09.2022 - 08.2023
Clothing Sales Associate
Charme Mashhad
07.2022 - 09.2022
Manager of Restaurant
Berlin Restaurant
07.2021 - 05.2022
Fashion Model
Self Employed
01.2020 - 05.2023
Bartender
Berlin Restaurant
01.2020 - 06.2021