Licensed Dental Hygienist and Certified Myofunctional Therapist with clinical experience in airway-focused dentistry and sleep-disordered breathing. Experienced in periodontal therapy, radiography, local anesthesia, and patient education.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
1361 Lougheed Hwy., Coquitlam, BC V3
12.2016 - 02.2023
Customized training strategies based on individual barista knowledge, experience and strengths.
Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
Taught proper procedures and strategies for success to new employees.
Maintained supply levels in counter and customer areas to meet typical demands.
Upsold specialty items with beverages, increasing store sales.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Handled cash and processed payments accurately to avoid errors.
Trained new employees in groups and in one-on-one scenarios.
Controlled line and crowd with quick, efficient service.
Developed and implemented training programs for new baristas, enhancing coffee preparation skills and customer service.
Mentored team members to improve operational efficiency and maintain high-quality standards in beverage preparation.
Sales Associate
Tommy Hilfiger
Metrotown , BC
09.2015 - 11.2016
Engaged with customers to effectively build rapport and lasting relationships.
Completed orders and organized product deliveries to meet customer timetables.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Educated associates on market trends and stayed up-to-date on forecasts.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Prepared large cash deposits with zero discrepancies.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Education
Bachelor - Health Sciences
Thompson Rivers University
Kamloops
01.2026
Diploma - Dental Hygiene
Vancouver College of Dental Hygiene
New Westminster, BC
08.2023
Associate Of Science - Science
Douglas College
New Westminster, BC
09.2021
Skills
Fluency in persian, turkish, kurdish and English languages