Hadia Sohail
Mississauga
Summary
Detail-oriented and results-driven Project Management professional with hands-on experience in operations, scheduling, logistics, and financial oversight. Skilled in developing and managing complex timelines, coordinating cross-functional teams, and streamlining processes to drive efficiency. Strong foundation in project management supported by a BBA in Project Management. Adept at problem-solving, conflict resolution, and data-driven decision-making. Excited to contribute expertise in scheduling, coordination, and operations to support Earthscape’s innovative construction projects.
Overview
3
3
years of professional experience
Work History
Property & Operations Manager
Airbnb (Awan Wealth Management)
11.2024 - Current
- Managed end-to-end operations of multiple properties, including scheduling maintenance, coordinating vendors, and ensuring timely project completion.
- Oversaw guest communications, bookings, and conflict resolution, maintaining high satisfaction ratings.
- Handled invoice processing, payment tracking, and occupancy reporting, ensuring financial accuracy.
- Streamlined workflows with vendors and housekeeping staff to reduce turnaround times by 20%.
- Used data insights to optimize pricing, occupancy, and resource allocation.
Guest Services Associate
Village Taste Restaurant
01.2024 - 11.2024
- Managed reservations and seating schedules, optimizing table flow to minimize wait times.
- Handled POS systems, processed transactions, and supported accurate financial record-keeping.
- Collaborated with kitchen and service teams to ensure coordinated and timely delivery.
- Consistently recognized for strong organizational skills and service excellence.
Restaurant Manager
Mumtaz Grill
07.2022 - 12.2023
- Directed daily operations of a high-volume restaurant, overseeing scheduling for 20+ staff members across front and back of house.
- Created shift schedules, managed logistics, and coordinated supplier deliveries to meet operational needs.
- Controlled budgets, processed invoices, and tracked expenses to maintain profitability.
- Implemented process improvements that reduced wait times and increased customer satisfaction scores.
- Conducted staff training, performance monitoring, and conflict resolution to ensure smooth operations.
Courier & Logistics Support
National Logistics Services (NLS)
07.2022 - 11.2022
- Executed order fulfillment by retrieving, packaging, and shipping products with speed and accuracy.
- Assisted in inventory organization and quality control, supporting accurate stock levels.
- Coordinated with warehouse supervisors to meet daily scheduling and fulfillment targets.
- Operated material handling equipment safely and efficiently, adhering to workplace safety protocols.
Education
Bachelor of Business Administration (BBA) - Project Management & Finance
Yorkville University
01.2025
BTEC Level 3 Extended Diploma - Business
Roots International Schools & Colleges
01.2022
Skills
- Project Scheduling & Timeline Management (Google Sheets, Trello, Asana; adaptable to Smartsheet/Jira)
- Financial Oversight: Invoicing, Accounts Receivable, Budget Tracking
- Cross-Functional Communication & Team Collaboration
- Logistics, Supply Chain, and Vendor Coordination
- Operations Management & Workflow Optimization
- Customer Service Excellence & Conflict Resolution
- Data Accuracy, Record-Keeping & Reporting
Languages
English
Full Professional
Timeline
Property & Operations Manager
Airbnb (Awan Wealth Management)
11.2024 - Current
Guest Services Associate
Village Taste Restaurant
01.2024 - 11.2024
Restaurant Manager
Mumtaz Grill
07.2022 - 12.2023
Courier & Logistics Support
National Logistics Services (NLS)
07.2022 - 11.2022
BTEC Level 3 Extended Diploma - Business
Roots International Schools & Colleges
Bachelor of Business Administration (BBA) - Project Management & Finance
Yorkville University