Public Health Policy
Hadi Krayem
Ottawa,ON
Summary
Dedicated Health Sciences student at the University of Ottawa with a strong passion for medical innovation and providing exceptional patient care. Possessing a solid foundation in medical terminology, administrative support, and customer service. Adept at managing complex tasks and offering technical assistance in fast-paced environments. Background in veterinary assistance and health education equips with the knowledge and skills necessary to make valuable contributions to a dynamic healthcare team. Eager to leverage expertise and enthusiasm to drive positive outcomes in the field of healthcare.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Veterinary Assistant/CSR/Administrative Assistant
Montreal Road Animal Hospital
03.2021 - 01.2025
- Engaged actively in a comprehensive range of clinic duties encompassing surgical pack preparation, support in surgical procedures, assistance in patient appointments, execution of lab tests, and customer service responsibilities at the reception.
- Conducted extensive work with medications, including filling out prescriptions, possessing knowledge about various drugs, and relaying relevant information to pet owners.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Assisted senior staff with blood analyses and physical assessments.
- Provided customer support to clients, answering questions and addressing concerns.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
HVAC Installation Assistance
WeatherFix HVAC
11.2018 - 05.2020
- Served as an assistant in HVAC installation and maintenance for a span of 6 months at WeatherFix HVAC, primarily focusing on ductwork and maintenance cleanup duties.
- Prepared basic cost estimates for HVAC services, ensuring accuracy and clarity for clients.
- Managed customer correspondence via email, responding to inquiries and coordinating service details.
Education
Bachelors in Health Sciences - Health Sciences
University of Ottawa
Ottawa, ON 09.2022 - Current
Skills
- Medical Terminology
- Experience with Children
- Animal Care
- Laboratory Experience
- Medication Administration
- Communication Skills
- Customer support
- Animal Restraint
- Instrument inventory
- Instrument management
- Inventory reports
Certification
PHO Health Promotion Essentials Certification - Public Health Ontario
Interests
Epidemiology
Telemedicine & Digital Health
Social Determinants of Health
Music & Piano
Fishkeeping & Aquascaping
Photography
Timeline
PHO Health Promotion Essentials Certification - Public Health Ontario
11-2024
St. John Ambulance Medical Terminology Certification - St. John Ambulance.
04-2024
TCPS 2 Core Certification - Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans) Core Training.
11-2023
Bachelors in Health Sciences - Health Sciences
University of Ottawa
09.2022 - Current
Veterinary Assistant/CSR/Administrative Assistant
Montreal Road Animal Hospital
03.2021 - 01.2025
WHMIS - Workplace Hazardous Material Information System -
02-2021
Worker Health and Safety Awareness in 4 Steps - The Worker Health and Safety Awareness in 4 Steps - Ministry of Labour.
02-2021
CPR/AED Certification - Bronze Cross lifeguard training and WSI-I received CPR/AED and First Aid certification.
09-2019
HVAC Installation Assistance
WeatherFix HVAC
11.2018 - 05.2020
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