Hadi Khankan
Laval,QC
Overview
5
5
years of professional experience
3
3
Languages
Work History
Barista
Second Cup Coffee
01.2023 - 03.2024
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
Chef and Cashier
McDonald's Restaurant
10.2019 - 01.2022
- Reduced food waste with strategic menu planning and inventory control techniques.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Disciplined and dedicated to meeting high-quality standards.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Sales Associate
Spirit Halloween Store
06.2019 - 10.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prioritized helping customers over completing other routine tasks in store.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Used in-store system to locate inventory and place special orders for customers.
Education
Bachelor of Science - Computer Science
Concordia University
Montreal, QC 05.2001 -
Associate of Science -
Dawson College
Montreal, QC 05.2001 -
High School Diploma -
École Secondaire Horizon Jeunesse
Laval, QC 05.2001 -
Skills
Cleanliness
Beverage Preparation
Supply Ordering
Hospitality service expertise
Customer Service
New Hire Training
Time Management
Professionalism
Multitasking
Opening and closing duties
Teamwork and Collaboration
Adaptable and Flexible
Timeline
Barista
Second Cup Coffee
01.2023 - 03.2024
Chef and Cashier
McDonald's Restaurant
10.2019 - 01.2022
Sales Associate
Spirit Halloween Store
06.2019 - 10.2019
Bachelor of Science - Computer Science
Concordia University
05.2001 -
Associate of Science -
Dawson College
05.2001 -
High School Diploma -
École Secondaire Horizon Jeunesse
05.2001 -