Tech-savvy professional with advanced training and experience in customer service. Delivers above-average results to delight customers and drive internal enhancements. Always seeking new and improved strategies to achieve objectives.
Overview
11
11
years of professional experience
Work History
Database Administrator
Tecnotree Corporation
06.2022 - 06.2024
Database Management: Administered Oracle and MongoDB databases, managing over 500 database instances and ensuring optimal performance and availability
Backup and Recovery: Implemented and maintained backup and recovery strategies using RMAN for Oracle and native backup tools for MongoDB, ensuring data integrity and availability
Performance Tuning: Conducted regular performance tuning and optimization, including indexing, query optimization, and storage management, resulting in a 25% improvement in database performance
Security Management: Managed database security by implementing access controls, encryption, and auditing, ensuring compliance with industry standards and regulations
Problem Diagnosis: Collaborated with development and infrastructure teams to identify and address root causes of recurring database issues, using problem-solving methodologies to reduce incident recurrence by 20%.
Data Centre Operation Engineer
Arya Hamrah Samaneh
11.2018 - 05.2022
Infrastructure Monitoring: Proactively monitored data center health using Nagios, Zabbix, and SolarWinds, tracking key metrics like server uptime, network latency, and storage utilization
Ensured 99.99% uptime through 24/7 rotational shifts
OS and DB Administration: Performed routine maintenance on Linux (RHEL/CentOS) and Windows Server operating systems and Oracle Databases
Ticket Management: Raised and tracked tickets on ITSM tools with the pertinent support team until resolution, ensuring ITIL-based SLA adherence
Data Backup and Recovery: Managed daily backups using Veritas NetBackup, ensuring successful tape ejects, inserts, and data restores for disaster recovery scenarios
Reporting and Documentation: Prepared weekly reports for management, highlighting infrastructure performance, incident trends, and capacity utilization.
Database Administrator
Tolue Company
10.2013 - 10.2018
Troubleshooting: Resolved database connectivity issues, optimized SQL queries, and addressed performance bottlenecks to ensure seamless Database Operations and Database Performance Tuning
Database Support: Diagnosed and resolved Tier 1 database issues, escalating complex problems to Tier 2 support as needed, while ensuring efficient Database Management
System Administration: Installed and configured Oracle Database software, including Oracle Grid Infrastructure, and managed Oracle RAC environments
Additionally, performed SQL Installation and Patching for SQL Server
Testing & Validation: Executed database test cases and analyzed results to validate Database Performance and identify potential issues, contributing to Health and Performance Monitoring
Data Management: Performed daily backups using Oracle Recovery Manager (RMAN) to safeguard critical data, ensuring business continuity through effective Backup and Recovery practices.
Education
Skills
Oracle Database
PL/SQL
Microsoft SQL Server
MongoDB Administration
AWS (Amazon Web Services) RDS
MySQL
Azure
Bash Scripting
Linux Administration
Chon Jobs
Problem Solving
Timeline
Database Administrator
Tecnotree Corporation
06.2022 - 06.2024
Data Centre Operation Engineer
Arya Hamrah Samaneh
11.2018 - 05.2022
Database Administrator
Tolue Company
10.2013 - 10.2018
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Mohanasundari M SMohanasundari M S
Tech Lead at Tecnotree Convergence LimitedTech Lead at Tecnotree Convergence Limited