Hadi Ghaith

● Managed check-ins, boarding, and customer inquiries using airport and airline software, enhancing passenger satisfaction by 10%.

● Assisted over 100 passengers daily with baggage claims,tracking, and retrieval, resolving issues promptly

● Strategized responses to operational disruptions such as flight delays and cancellations, ensuring minimal passenger impact

● Led a team of 10 members, assigning tasks and ensuring efficient workflow and collaboration, boosting team productivity by 8%

● Collaborated with team members and airline personnel,streamlining processes to maintain seamless operations

● Provided subject-specific tutorial support to students both in one-on-one and in group sessions

● Prepared and facilitated tutoring workshops and academic support sessions for small groups of students

● Supported students in building their confidence study skills

● Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.

● Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

●Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.