Hachim El hassani alaoui
Team Leader
Montreal
Summary
Dynamic team leader with a proven track record at Bassé Nuts, excelling in team supervision and quality improvement. Skilled in problem-solving and lean manufacturing, I fostered a positive work environment while enhancing operational efficiency. Committed to maintaining safety standards and achieving production goals, I drive results through effective communication and strategic planning.
Overview
7
7
years of professional experience
1
1
Certification
3
3
Languages
Work History
Team Leader
Bassé Nuts
07.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained proper food handling procedures following HACCP guidelines to ensure safe consumption by guests.
- Improved workplace safety measures by conducting regular inspections and risk assessments.
Journalier De Production
Saputo Dairy
06.2022 - 07.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Used equipment properly to avoid workplace hazards or injuries.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Customer Service Representative
KCK GLOBAL Limited
03.2019 - 06.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Production Management Intern
Kenz Morocco
04.2018 - 09.2018
- Assisted in the development of production schedules for optimal resource allocation and workflow management.
- Participated in safety audits, addressing issues promptly to maintain a safe working environment for all team members.
- Analyzed manufacturing data, identifying trends and recommending process improvements to enhance overall performance.
Education
Information Technology - IT Technician
Collège St-Michel
Montreal, Canada 05.2001 -
Master of Science - Food Science Engineering And Industrial Management
Marrakech Private University
Marrakech, Morocco 05.2001 -
Skills
Team supervision
Problem-solving
Quality improvement
Documentation and reporting
Key performance indicators
Lean manufacturing
Certification
First Aid Certification
Timeline
First Aid Certification
09-2024
Team Leader
Bassé Nuts
07.2024 - Current
Journalier De Production
Saputo Dairy
06.2022 - 07.2023
Customer Service Representative
KCK GLOBAL Limited
03.2019 - 06.2022
Production Management Intern
Kenz Morocco
04.2018 - 09.2018
Information Technology - IT Technician
Collège St-Michel
05.2001 -
Master of Science - Food Science Engineering And Industrial Management
Marrakech Private University
05.2001 -
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