Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Habteab Tesfamichael

Calgary,AB

Summary

To obtain a challenging and rewarding position in Human Resources that utilizes my skills and knowledge acquired through my education and internships. Strong evaluative and analytical skills, with an eye for minor details. Seasoned security team member with anadvanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in Moab, defensive tactics and conflict de-escalation techniques.

Overview

13
13
years of professional experience

Work History

Security Guard

Paladin AB Calgary
03.2020 - Current
  • Provided exceptional customer service to clients by answering inquiries and resolving issues in a timely manner
  • Commended by branch managers for increased customer satisfaction due to exceptional security services
  • Responsible for performing all security related duties as assigned daily by the security supervisor
  • Used good judgment to keep premises safe for clients; with proven 100% safety rate while on duty
  • Followed the protocol and contacted police for any law violators or accidents in the assigned area
  • Constantly performed the necessary patrol routine in search of any disturbance or suspicious behaviour
  • Further refined customer service skills by assisting and encountering a variety of customers.

Administrative support Intern

Alberta Health Services
Calgary, AB
01.2023 - 03.2023
  • Welcoming visitors, family members, staff, vendors, and residents/patients politely and kindly, and directing them to the proper office and/or patient room
  • Make that everyone entering the building wears a mask that was provided by the facility
  • Ensure that all individuals use hand sanitizer prior to entering the institution
  • Asks all visitors for information based on a list of questions
  • Ensure visitors are taking the appropriate safety precautions before entering the building
  • Offers information and directions to families, tourists, and vendors
  • Keep the wheelchairs clean with the appropriate disinfecting wipes, and do so after each use, along with the screening desk/station, all door handles, and entry keypad in the main entrance
  • Maintains an adequate stock of face shields, N95 masks, masks, cleaning supplies, and visitor and employee supplies
  • Maintain a supply of masks, hand sanitizer, and disinfectant wipes on the table near the main entrance
  • Make sure there are enough supplies for any personnel or visitors entering the premises at the end of the night shift.

Meat Cutter, Cargill
High River, AB
12.2014 - 07.2015
  • Cut and slice raw meat into various sizes as per customer’s requests
  • Trimmed, shaped, laced and tied meat cuts for display counters
  • Used a boning knife, skewer, twine, and other equipment for cutting and processing raw meat
  • Packaged, labeled, and showcased meat cuts in an appealing manner
  • Stored and rotated meat cuts in freezer cases and discarded out-of-date products
  • Washed and sanitized meat room and equipment’s as per government- approved sanitation guidelines.

Cleaning Supervisor

Selihom Quality Cleaning
Ottawa, ON
10.2010 - 09.2014
  • Ensure that all cleaning duties are finished by the end of the night by supervising the full cleaning workforce
  • Ensure that nothing is overlooked and that every work is carried out completely and effectively
  • Assign tasks, provide guidance and explanations, and respond to questions concerning the cleaning procedure
  • Make a report with requests and a summary of the cleaning from the previous night for the day manager
  • Every night, make sure the building is secure by performing shutting and locking chores.

Education

Diploma - Business Administration, Human Resources

SAIT
Calgary, AB
06.2023

Skills

  • Proficient in
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong communication and interpersonal skills
  • Ability to work in a team environment
  • Strong organizational and time management skills
  • Attention to detail
  • Knowledge of HRIS systems and databases
  • Excellent managerial and decision-making abilities Capable of delegating duties
  • Excellent written and verbal communication abilities; comfortable giving
  • Directions and explanations
  • Extensive administrative knowledge and organized leadership style
  • First Aid Certified

Accomplishments

  • Human Resource Management
  • Organizational Behavior
  • Compensation and Benefits
  • Employee Training and Development
  • Labor Relations
  • Employment and Business Law
  • Staffing and Recruitment
  • Diversity in the Workplace

References

References: Available upon request.

Timeline

Administrative support Intern

Alberta Health Services
01.2023 - 03.2023

Security Guard

Paladin AB Calgary
03.2020 - Current

Meat Cutter, Cargill
12.2014 - 07.2015

Cleaning Supervisor

Selihom Quality Cleaning
10.2010 - 09.2014

Diploma - Business Administration, Human Resources

SAIT

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Habteab Tesfamichael