HABIB AZIZ
Milpitas
Summary
Results-driven IT Asset Management and Datacenter Operations professional with 10+ years of progressive experience supporting enterprise hardware lifecycle management, datacenter infrastructure operations, inventory control, IT logistics, technical deployments, and end-user operational continuity across fast-paced corporate environments. Proven record of independently managing large-scale IT asset inventories, procurement workflows, hardware staging, equipment transfers, decommissioning, and physical audit compliance while maintaining highly accurate asset accountability. Experienced supporting critical datacenter and enterprise computing environments, resolving escalated hardware issues, coordinating cross-functional IT projects, and optimizing asset utilization to reduce downtime and improve operational efficiency.
Overview
12
12
years of professional experience
Work History
Independent IT Support Specialist
(Freelance)
Milpitas, CA
05.2021 - Current
- Provided ad hoc technical consultation and support for 20+ personal clients; diagnosed and resolved complex technical issues in remote environments, troubleshooting systems across Windows, macOS, and network environments.
- Assisted with SaaS tools, endpoint configurations, and system setup.
- Continued independent technical development in enterprise endpoint management, IT asset workflows, and infrastructure administration.
- Maintained active hands-on exposure to evolving enterprise productivity, security, and endpoint technologies.
Senior IT Engineer / IT Asset & Technical Operations Lead
One Concern
Menlo Park, CA
03.2020 - 05.2021
- Independently managed daily IT asset management operations, enterprise hardware lifecycle support, and end-user technical continuity for 120+ domestic and international employees.
- Served as primary owner of IT procurement, asset purchasing, requisition fulfillment, equipment allocation, hardware replacements, and employee technical requests.
- Coordinated inbound and outbound IT logistics including shipping, receiving, deployment preparation, recovery, international equipment deliveries, and end-user hardware transitions during global COVID supply chain shortages.
- Maintained full accountability for enterprise asset ownership, location tracking, endpoint assignment, and decommissioning readiness across Mac, Windows, mobile, and peripheral inventories.
- Created and formalized IT procurement, purchasing approval, deprovisioning, and hardware lifecycle management processes to improve inventory visibility and reduce equipment loss.
- Prepared, labeled, configured, secured, and deployed laptops, mobile devices, and peripherals for employee onboarding, upgrades, replacements, and offboarding initiatives.
- Conducted recurring inventory validation, endpoint auditing, and asset utilization reviews to ensure equipment accountability and identify underutilized or aging hardware.
- Negotiated vendor contracts and internal application agreements resulting in approximately $45,000 in annual organizational savings.
Network & Systems Support Engineer / IT Infrastructure Asset Operations
Aptiv / Delphi
Mountain View, CA
02.2018 - 07.2019
- Supported enterprise IT infrastructure, engineering hardware operations, and technical asset logistics across multiple Bay Area sites supporting autonomous vehicle engineering teams and business operations.
- Managed IT hardware deployments, equipment staging, infrastructure provisioning, and enterprise technical logistics to ensure timely availability of systems required by engineering and internal stakeholders.
- Facilitated IT asset coordination for new technical initiatives by assessing departmental hardware requirements, sourcing solutions, and aligning infrastructure needs with business growth.
- Coordinated multi-site IT equipment transfers, receiving activities, deployment planning, and user hardware support across Cupertino and Mountain View locations.
- Supported integration of newly acquired startup operations into Aptiv corporate technical ecosystem, including hardware readiness, network transition logistics, and end-user operational continuity.
Network Operations Coordinator / Systems Administrator II / Datacenter Operations Support
Stanford University
Stanford, CA
07.2015 - 02.2018
- Provided frontline operational support to major Stanford University datacenter facilities, electronic communication hubs, hospital computing systems, and mission-critical university infrastructure environments operating 24/7.
- Monitored and supported thousands of Linux and Windows based enterprise hosts, network-connected systems, and VMware virtual machines across high-availability technical environments.
- Performed hardware and connectivity troubleshooting involving Cisco switches, routers, wireless access points, load balancers, ASA devices, and voice gateways to ensure uninterrupted computing operations.
- Assisted with hardware replacements, switch configuration, rack-connected infrastructure issue response, and educational incident coordination during outages or service degradation.
- Delivered real-time outage communication and incident visibility contributing to approximately 99% uptime across critical university and hospital operations.
Technical Support Engineer
Barracuda Networks
San Jose, CA
09.2014 - 07.2015
- Delivered advanced technical troubleshooting and hardware/software support for enterprise network security appliances across high-volume customer environments.
- Logged, tracked, and resolved technical issues through Jira while maintaining greater than 99% customer satisfaction.
Education
Coursework toward B.S. - Management Information Systems
San Jose State University
CompTIA A+ Certification -
Unitek Education
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Cisco Networking Academy
FremontDiploma - Computer Repair
Harcourt Direct
Skills
- IT Asset Lifecycle Management
- Datacenter Operations Support
- Enterprise Hardware Deployment
- Inventory Auditing & Reconciliation
- IT Logistics Coordination
- Asset Ownership Tracking
- Hardware Staging & Configuration
- Procurement & Vendor Coordination
- ITSM / Ticket Queue Management
- Escalated Hardware Resolution
- Equipment Transfers & Decommissioning
- Cross-Functional IT Operations
- Process Improvement
- Operational Continuity Planning
- Jira
- Confluence
- Zendesk
- Active Directory
- Google Workspace
- Okta
- Mosyle MDM
- Google Endpoint Management
- Sophos Intercept X
- Cisco Meraki
- VMware vSphere
- Splunk
- Nagios
- Linux Tools
- Microsoft Office Suite
- Asset Inventory Databases
- Endpoint Security Platforms
- Hardware Imaging / Provisioning
- Shipping & Receiving Logistics
Timeline
Independent IT Support Specialist
(Freelance)
05.2021 - Current
Senior IT Engineer / IT Asset & Technical Operations Lead
One Concern
03.2020 - 05.2021
Network & Systems Support Engineer / IT Infrastructure Asset Operations
Aptiv / Delphi
02.2018 - 07.2019
Network Operations Coordinator / Systems Administrator II / Datacenter Operations Support
Stanford University
07.2015 - 02.2018
Technical Support Engineer
Barracuda Networks
09.2014 - 07.2015
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Cisco Networking Academy
Diploma - Computer Repair
Harcourt Direct
Coursework toward B.S. - Management Information Systems
San Jose State University
CompTIA A+ Certification -
Unitek Education