Gyumi Nam
La Mirada
Summary
Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs.
Overview
8
8
years of professional experience
Work History
Barista
Sharp Specialty Coffee
02.2023 - 06.2024
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Administrative Assistant
Together Immigration
04.2022 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Server
Daldongnae Korean BBQ
01.2021 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Kenzo Ramen
08.2016 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Certificate - Manicure
Los Angeles College of Aesthetics
Los Angeles, CA07.2024
Associate of Science - Chemical Engineering
Seneca College
Ontario, Canada08.2021
Skills
- Customer Service
- Nail Extensions
- Time Management
- Gel Application
- Nail art techniques
- Acrylic nails
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Barista
Sharp Specialty Coffee
02.2023 - 06.2024
Administrative Assistant
Together Immigration
04.2022 - 02.2023
Server
Daldongnae Korean BBQ
01.2021 - 01.2022
Server
Kenzo Ramen
08.2016 - 12.2020
Certificate - Manicure
Los Angeles College of Aesthetics
Associate of Science - Chemical Engineering
Seneca College
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