Gyubeen Byun
Burnaby,BC
Summary
Demonstrated proficiency in order management and cash handling, significantly enhancing customer satisfaction and operational efficiency. Renowned for accuracy, efficiency, and a customer-focused approach, consistently delivering exceptional service. Hard-working and trustworthy counter/server prepared to contribute service-minded and dedicated attitude to food service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations. Motivated server /counter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Sushi Restaurant
07.2022 - 06.2023
- Maintained regular and consistent attendance and punctuality.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Helped customers choose items based on menu options, dietary needs and preferences.
- Cultivated warm relationships with regular customers.
- Professionally answered telephones and responded to customer inquiries.
- Performed arithmetic functions handling cash, close checks and balance register.
- Delivered outstanding hospitality and excellent customer service to costumers.
- Warmly welcomed customers upon approaching counter and placing orders.
Assistant Baker, Counter
Bakery Shop
12.2020 - 03.2022
- Warmly welcomed customers upon approaching counter and placing orders.
- Decorated baked goods and designed visually appealing displays of finished products.
- Professionally answered telephones and responded to customer inquiries.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Assisted up customers per day with helpful attitude and positive approach.
Barista
Coffee Shop Restaurant
01.2020 - 12.2020
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Server Manager
Korean Restaurant
12.2018 - 01.2020
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Baking & Patry
Vancouver Community College
Vancouver, BCHigh School Diploma -
Hanyeong High School
Seoul. Korea03.2019
Skills
- Customer Service
- Order Accuracy
- Customer-focused
- Order delivery practices
- Order Management
- Food Delivery
- Counter cleaning and sanitation
- Cash handling expertise
- Food safety understanding
Timeline
Server
Sushi Restaurant
07.2022 - 06.2023
Assistant Baker, Counter
Bakery Shop
12.2020 - 03.2022
Barista
Coffee Shop Restaurant
01.2020 - 12.2020
Server Manager
Korean Restaurant
12.2018 - 01.2020
Baking & Patry
Vancouver Community College
High School Diploma -
Hanyeong High School
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