Work History
Overview
Education
Skills
Certification
Timeline
Summary
Generic

Gyorgy Sandor Kovesi

Calgary,AB

Work History

F&B Server

VV Cruise Services LTDA S.R.L.
03.2022 - 01.2024
  • Streamlined food delivery process, ensuring timely and accurate order completion for guests.
  • Maximized table turnover rate through prompt and courteous service, accommodating more patrons per shift.
  • Promoted positive work culture through active participation in team meetings and events, fostering a collaborative environment.
  • Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.

Shift Supervisor

Gilleru Hotel&Restaurant
03.2018 - 08.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Seasonal Supervisor

Radisson Blu Hotel Resort&Spa Golden Bay
02.2015 - 10.2016
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

F&B Server

Cunard Cruise Line
05.2014 - 11.2014
  • Streamlined food delivery process, ensuring timely and accurate order completion for guests.
  • Maximized table turnover rate through prompt and courteous service, accommodating more patrons per shift.
  • Promoted positive work culture through active participation in team meetings and events, fostering a collaborative environment.
  • Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.

Overview

10
10
years of professional experience
1
1
Certificate

Education

Server - Server - Hospitality Industry

Ferencvarosi Szakkozepiskola
Budapest
03.2002

Skills

  • Exceptional customer service
  • Efficient multitasking
  • Adaptable mindset
  • Allergy awareness
  • Effective customer upselling
  • Strong communication skills

Certification

Proserve

Food handlers

Timeline

F&B Server

VV Cruise Services LTDA S.R.L.
03.2022 - 01.2024

Shift Supervisor

Gilleru Hotel&Restaurant
03.2018 - 08.2021

Seasonal Supervisor

Radisson Blu Hotel Resort&Spa Golden Bay
02.2015 - 10.2016

F&B Server

Cunard Cruise Line
05.2014 - 11.2014

Server - Server - Hospitality Industry

Ferencvarosi Szakkozepiskola

Summary

Proven leader in hospitality, adept at multitasking and fostering a collaborative environment, as demonstrated at VV Cruise Services LTDA S.R.L. Enhanced customer satisfaction and team productivity through efficient service and strong communication skills. Streamlined operations and maximized table turnover, showcasing exceptional customer service and an adaptable mindset.

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Gyorgy Sandor Kovesi