GYANU RAI
Scarborough,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Store Associate
Big Mart
05.2022 - 08.2023
- Provided exceptional customer service by assisting customers with product inquiries, recommendations, and purchases
- Efficiently operated cash registers, processed transactions, and handled various payment methods while ensuring accuracy
- Maintained a clean and organized sales floor, contributing to a pleasant shopping environment and assisting with inventory management.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Sales Assistant
Salesberry Mart
06.2020 - 01.2022
- Actively engaged with customers, addressing inquiries, providing product information, and assisting with purchases to ensure a positive shopping experience at Sales-Berry Mart
- Effectively managed sales transactions, operated cash registers, and processed various payment methods accurately and efficiently.
- Handled customer inquiries,complaints, and returns professionally,ensuring a positive experience for all clients.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Increased sales by building strong customer relationships and providing excellent service.
Sales Associate
Bhatbhateni Supermarket and store
10.2019 - 05.2020
- Provided exceptional customer service by assisting customers with product inquiries, recommendations, and purchases
- Efficiently operated cash registers, processed transactions, and handled various payment methods while ensuring accuracy
- Maintained a clean and organized sales floor, contributing to a pleasant shopping environment and assisting with inventory management
- Collaborated with team members to create appealing product displays, resolve customer issues, and achieve sales targets through effective teamwork.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Arts -
Tribhuvan University
Kathmandu,Nepal02.2021
High School - 10+2 in Management
Motherland Secondary School
Dhankuta, Nepal01.2017
Skills
- Customer Relationship Management
- Sales Strategy
- Product Knowledge
- Communication Skills
- Problem Solving and Troubleshooting
- Team Collaboration
- Data Entry
- Software Proficiency
- Cash Handling Accuracy
- Inventory Control
- POS System Operation
- Customer Assistance
- Interpersonal relationship building
- Basic math skills application
- Inventory Management
Availability Type
- Full Time
Availability
- Monday(Full Time)
- Tuesday(Full Time)
- Wednesday(Full Time)
- Thursday(Full Time)
- Friday(Full Time)
- Saturday(Full Time)
- Sunday(Full Time)
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Store Associate
Big Mart
05.2022 - 08.2023
Sales Assistant
Salesberry Mart
06.2020 - 01.2022
Sales Associate
Bhatbhateni Supermarket and store
10.2019 - 05.2020
Bachelor of Arts -
Tribhuvan University
High School - 10+2 in Management
Motherland Secondary School
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