Gwladys Tchoua Mbiafeu
Edmonton,AB
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs. Known for reliability and fostering positive work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Air walker/Delivery Assistant
UPS Canada
11.2024 - 12.2024
- Helping the driver load and unload packages from the truck
- Carrying and delivering packages to customers' doors, in various weather conditions and using hand-held scanners to confirm deliveries and obtain signatures when required
- Providing excellent customer service by handling inquiries, ensuring a positive delivery experience and communicating with customers regarding specific concerns
- Ensuring packages are handled with care to avoid damage during loading, unloading, and delivery
- Sorting packages in the truck for easier and faster delivery
- Assisting in keeping the delivery vehicle organized and clean throughout the shift
Administrative Assistant
6RUS the best construction BTP
11.2020 - 05.2024
- Answered phones in a professional manner, and routed calls as necessary
- Sorted internal and external mail and scheduled appointments
- Monitored and computerized information filing systems
- Arranged, coordinated and prepared minutes of the meeting
- Made arrangement of cash flow and basic banking operations
- Ensured the ordering of supplies, maintained inventory and the management of invoices
- Used internal software to process, quotation, billing invoices and delivery notes
Cashier/ Customer service
Casino supermarket
06.2018 - 06.2020
- Delivered prompt and efficient customer service in a friendly and professional manner
- Welcomed customers and addressed inquiries by providing accurate information with professionalism, improving customer satisfaction by 100%
- Processed payments via cash, cheque, credit card or automatic debit
- Balanced and reconciled total payments with sales at the end of each
- Restocked shelves and maintained a clean, organized store environment
Warehouse agent
Casino supermarket
01.2016 - 05.2018
- Received, organized, and stored incoming inventory
- Picked and packed orders accurately and efficiently
- Conducted quality checks to ensure product standards and followed safety protocols
- Maintained clean and organized warehouse spaces
- Helped in tracking inventory levels and reported shortages
- Assisted in loading and unloading delivery trucks
Education
Bachelor of Arts - Language And Linguistic
University of Yaoundé I
Yaounde, Cameroon12-2015
High School Diploma -
Lycée de la cité verte
07.2012
Skills
- Strong Communication Abilities
- Detail-Oriented Task Management
- Team Collaboration Skills
- Effective Time Management
- Detail-Oriented Analysis
- Optimistic Mindset
- Accurate Data Entry
- Customer service
- Comprehensive Software Knowledge
Safetytickets
- First Aid Certificate + CPR, Second Chance CPR & First Aid, 08/01/24
- WHMIS 2015, Alberta Construction Safety Association, 08/01/24
- CSTS 2020, Alberta Construction Safety Association, 10/01/24
Languages
English
Professional Working
French
Native or Bilingual
Certification
- First Aid Certification
- CPR/AED Certification
Interests
Reading
Sport
Family
Software
Microsoft Office Suite
Google workspace
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursPaid time offPaid sick leaveHealthcare benefitsPersonal development programsTeam Building / Company RetreatsQuote
Know the true value of time; snatch, seize, and enjoy every moment of it. No idleness, no laziness, no procrastination: never put off till to-morrow what you can do to-day.
Philip Dormer Stanhope, Lord Chesterfield
Timeline
Air walker/Delivery Assistant
UPS Canada
11.2024 - 12.2024
Administrative Assistant
6RUS the best construction BTP
11.2020 - 05.2024
Cashier/ Customer service
Casino supermarket
06.2018 - 06.2020
Warehouse agent
Casino supermarket
01.2016 - 05.2018
High School Diploma -
Lycée de la cité verte
- First Aid Certification
- CPR/AED Certification
- [Name of Certification] [Issuing Organization] [Year Month]
Bachelor of Arts - Language And Linguistic
University of Yaoundé I
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