Gwenyth Kitchen
Moncton,NB
Summary
I have done my best at every job I've had, love working with my coworkers and reminding everyone to enjoy life and work hard. I have been trusted with many responsibilities at each job, and good at adapting to new situations. Excelled in enhancing customer engagement and boosting sales through effective merchandising and relationship building. Im skilled in POS systems and operation and teamwork, consistently delivering high-quality service and achieving significant sales growth. I'm fast and efficient, and multitasking is my strength. I can be a bit talkative, but I love people and will get along with just about everyone. I can't wait to find my career!
Overview
5
5
years of professional experience
Work History
Sales Associate
Old Navy, Gap
10.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Bakery Worker
Silver Fox Restaurant & Lounge
03.2022 - 08.2023
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
- Streamlined bakery operations through the implementation of efficient work procedures and time management techniques.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Line Cook
The Pizza Mill
08.2020 - 03.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Money handling
- Flexible schedule
- Stocking and receiving
- POS system operation
- Upselling
- Adapt to diverse groups
- Cleaning techniques
- Inventory tracking
- Merchandise display
- Order processing
- Fitting room maintenance
- Dining area maintenance
Languages
English
Native or Bilingual
French
Elementary
Timeline
Bakery Worker
Silver Fox Restaurant & Lounge
03.2022 - 08.2023
Sales Associate
Old Navy, Gap
10.2021 - Current
Line Cook
The Pizza Mill
08.2020 - 03.2022