GWEN LACOURSIERE

Experienced restaurant operations manager with a passion for creating exceptional dining experiences. Strong track record in managing both front and back-of-house operations, ensuring everything runs smoothly and efficiently. Thrives on leading teams, adapting to changing needs, and finding ways to optimize processes for better service. Collaborates and works hard to foster a team environment where everyone feels valued and motivated to achieve goals. Ability of connecting with customers, using knowledge of products and persuasive communication to help them find exactly what they need. Overall, dedicated to maintaining high standards and consistently delivering results that not only meet but exceed expectations in the fast-paced world of restaurants and retail.