Gwendolyn Brunet
Retail Associate
Sudbury
Summary
Detail-oriented cashier with strong proficiency in handling cash transactions, restocking merchandise, and assisting customers in locating products. Demonstrated ability to maintain clean, organized, and professional work areas, ensuring a positive shopping experience for all patrons. Excellent listening skills complement a commitment to providing attentive service, fostering customer satisfaction and loyalty. Proven track record of contributing to team success while enhancing operational efficiency.
Overview
6
6
years of professional experience
1
1
Language
Work History
Cashier
Casey’s General Store
08.2023 - 08.2024
- Maintained and Cleaned Store and Lobby
- Very experienced with using, fixing, and solving POS systems
- Handled customer support at maximum capacity at multiple storefronts
- Helped with keeping kitchens clean and disinfected
- Memorized the location of all isles in stores
- Provided surveillance for stores
- Maintained stock on shelves
- Offered a positive experience to customers
- Handled lottery and kept inventory of what scratch tickets went out
- Sold Alcohol to legal adults
Patient Care Advocate
Foundever/Sitel Group
10.2022 - 08.2023
- Received 40 Calls on average per day with 97% positive customer reviews.
- Experience with explaining health premiums, and limitations of plans, and assisting in finding in-network pharmacies
- Ordered prescriptions through Express Scripts for customers, and communicated with pharmacy techs to ensure patients got their medication on time.
- Empathy skills and problem-solving
- Memorized complex systems and worked with Medical Coding
Array Marketing
08.2018 - 02.2019
- Building displays for cosmetic companies, meeting a quota of 100 a night (Nyx)
- Building displays for electronic companies. Specifically the displays in time for Black Friday season, building on average 40 - 50 displays a day, usually over-quota (IRobot)
- Worked at machines such as presses and fluid vacs for companies such as Nyx
- Worked as a team on production lines to make sure product is assembled in time
- Inventory and Shipping, organizing, labeling, and moving products off truck for lines and back on truck to be shipped out to stores.
Education
GED -
Riverside High School
05.2001 -
Birchmount Park Collegiate Institute
05.2001 -
Skills
- Good customer service skills
- Proficient problem-solving skills
- Excellent communication skills
- Customer service excellence
- Cash handling
- Customer assistance
- Payment processing
- Cash register operation
- POS systems
- Product restocking
Timeline
Cashier
Casey’s General Store
08.2023 - 08.2024
Patient Care Advocate
Foundever/Sitel Group
10.2022 - 08.2023
Array Marketing
08.2018 - 02.2019
GED -
Riverside High School
05.2001 -
Birchmount Park Collegiate Institute
05.2001 -
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