Gwen Urbano

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Approve Vendor labour, equipment and material on behalf of the business in a timely manner
• Validate transactions are reimbursable as per contract terms and conditions prior to approving
• Refer to Contract Payment and Vendor Summaries to assist in determining if transaction is billable
• Detailed understanding of the Vendor agreement compensation structures
• Interface with Vendors, business areas (Service Receivers) to seek clarification or request required changes prior to approving
• Follow up with Contract Coordination, Contract Managers for clarification or contract interpretation as required
• Escalate unresolved issues in a timely manner to team leader
• Maintain accurate and effective documentation and record management
• Prepare documentation for audit inquiries
• Track cost avoidances / recoveries as per finding
• Follow up with business areas on receipt of late LEMs
• Participate in meetings or provide information as required (i.e. Vendor billing performance, issue resolution, outstanding items)

Skills and Abilities:

• Analytical and problem solving skills
• Technical systems skills
• Ability to multi-task and handle large volumes
• Excellent interpersonal and negotiation skills
• Excellent communication skills both written and verbal
• Ability to work under pressure
• Attention to detail and high level of accuracy
• Experience in accounting contract
• Proficient in using Microsoft Office Suite, Excel, SAP

• Researched and resolved billing discrepancies to enable accurate billing.
• Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
• Provided excellent customer service, developing and maintaining client relationships.
• Monitored customer accounts to identify and rectify billing issues.
• Analysis and reconciliation of client accounts in multiple databases to ensure accurate creation

of member profiles.

• Review of insurance agreements, renewals, invoices, and health

questionnaires in order to assign members with the policies and plans as agreed and purchased.

•Responsible for maintaining complete and secure client banking details for international clients

using wire transfers.

• Intercompany Billing within the country

.• Assist Billing Administrators with day to day training needs, errors or complications.

• Ensure team completes monthly Billing for all

clients.

• Audit and Compliance aid as requested to meet financial standards and ISO

certification

.• Solid understanding of internal policies and procedures pertaining to Billing.

•Creation and maintenance of procedural documents for Billing

• Month end reconciliations
• Verified accuracy of accounts payable payments, resulting in 50% reduction in payment errors and check reissues

• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Analyzes, prepares and inputs services and maintenances invoices
• Assisting with the month end and quarterly close procedures on billing
• Process and applied credit memo to customer
• Update customer file with billing information and special rates.
• Enter and submit invoices via customer invoicing websites
• Adjust or transfer transactions in WIP
• Ensure all billing requirements are met within monthly billing cycle deadlines
• Responsible for maintaining monthly billing files by projects
• Liaise with Account Managers and Accounting Team
• Completed bi-weekly payroll for 50 employees

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Processing and inputting all Cargill orders daily
• Responding to customer inquiries and special shipping and billing requests.
• Posting and generating invoices
• Co-coordinating special, same day shipping request with warehouse operations
• Tracing orders as required and notifying customer regarding their product
• Processing of returned, damaged product and ensuring proper credit is place
• Preparation of daily order reports as well as inventory counts
• Chep Portfolio and CPC pallets log in daily entry

Assistance in the processing of a bi-weekly payroll in a timely and accurate manner

• Data entry of collective and corods employee timesheets

• Prepare the validation file of payroll results

• Assisting employee and manager payroll inquiries

• Printing and distribution of employee pay stubs

• Organize, sort & file documentations and records

• Preparing and sending incoming and outgoing mail

• Various payroll administrative duties as assigned

• BAAN system daily & weekly processing, process hours accounting, calculates cost prices by projectand roll up cost standard duties.
• Responsible for accounts payable processing
• Maintain and reconciled weekly timesheets for temporary employee in invoices and forward to accurate signing authority
• Preparing and sending incoming and outgoing mail
• Assisting with the weekly and monthly plant procedures
• Receive and prepares daily cash deposit and cash receipts
• Performed monthly bank deposits and reconciliation
• Compile, enter, and post monthly adjusting journal entry
• Request for Expenditure forms processing
• Provides various accounting support to Plant Accountant as required
• Assist in the employee furniture sale; handling receipts and cash