Gwen Traverse
Fairford,MB
Summary
With a proven track record at Pinaymootang First Nation Health, I've spearheaded initiatives that significantly enhanced interdepartmental communication and service delivery, embodying critical thinking and exceptional communication skills. My leadership in accreditation and strategic partnerships showcases a commitment to quality improvement and organizational development, reflecting my ability to merge hard and soft skills effectively.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Director of Health
Pinaymootang First Nation Health
824 Main Market Road Fairford, Manitoba R0C 0X0
10.2006 - Current
- Enhanced communications between departments, resulting in better coordination of care and service delivery.
- Expanded services by conducting thorough research and identifying gaps in patient and community care.
- Improved patient care quality by implementing innovative healthcare programs and initiatives.
- Developed interdisciplinary teams focused on providing comprehensive client-centered care to maximize outcomes.
- Managed finances effectively, consistently meeting budget targets while maintaining high-quality services for clients.
- Led a successful accreditation process, ensuring compliance with industry standards and best practices.
- Championed continuous improvement efforts across all departments for increased operational excellence.
- Developed strategic partnerships with community organizations, improving access to healthcare resources.
- Increased staff efficiency by providing ongoing professional development and training opportunities.
- Promoted a culture of safety and accountability within the organization through comprehensive risk management strategies.
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed policies and procedures for effective pharmacy management.
Executive Assistant, Corporate
Aboriginal Peoples Television Network
Winnipeg, MB
07.2003 - 10.2006
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for board of directors.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Filed paperwork and organized computer-based information.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors.
- Preparation of board packages, minutes and agenda items.
Community Programs Officer
Anishinaabe Mino-Ayaawin
Winnipeg, MB
01.1998 - 06.2003
- Assisted with 3 First Nation communities within the Interlake Region on Health Program Development.
- Maintained strict adherence to regulations, minimizing risk exposure for the organization.
- Provided supports in Human Resource development.
- Ensured compliance with local laws through regular policy reviews and updates.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Developed and implemented strategic plans to address community concerns, fostering stronger relationships between employees and the public.
- Provided Team Leadership to Administrative Supports.
Executive Assistant
Interlake Reserves Tribal Council
Winnipeg, MB
12.1993 - 01.1998
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated leadership and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Social Services Assistant
Pinaymootang First Nation
Fairford, MB
01.1990 - 12.1993
- Provided assistance to Social Services Administrator.
- Issued monthly social assistance to eligible client on Social Assistance.
- Maintained strict confidential clientele information.
- Dealing with social recipients on a daily basis.
- Provided monthly reporting revenue and reports.
Education
High School Diploma -
Stedman School
Fairford, MBDiploma - Social Work
University of Manitoba
Winnipeg, MB05-2026
Certificate - Human Resource Management
Assiniboine Community College
Brandon, MB05-2023
Graduate Certificate - Human Resources Management
Assiniboine Community College
Brandon, MB05-2023
Certificate - Indigenous Approaches To Program Evaluation
University of Winnipeg
Winnipeg, MB05-2018
Diploma - First Nation Community Wellness Diploma Program
University of Manitoba
Winnipeg04-2016
Certificate - Certified First Nation Health Manager
First Nations Health Managers Association
09-2013
Diploma - Masters in Project Management
University of Winnipeg
Winnipeg05-2011
No Degree - Legal Office Secretary
Robertson Career College
Winnipeg12-1989
Skills
- Ethics and compliance
- Organizational development
- Human resources management
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Critical thinking
- Quality improvement
- Emergency preparedness
- Research and development
Accomplishments
- Supervise a team of 60 staff members.
- Organization received Accreditation Exemplary Standing
- Helped enhanced health care in community by bringing in new programming and initiatives (First Nations model in Jordan's Principle was utilized and named a best practice model, Adults with Disabilities Program on reserve, My Health Team (Increase in Mental Health Supports, Wound Care Management, Heart and Stroke, Dementia Programs, Physiotherapy).
Languages
English
Elementary
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- ServSafe Food Handler's Certification
- Human Resource I, II, III
- Certificates in keeping in align with Accreditation
Timeline
Director of Health
Pinaymootang First Nation Health
10.2006 - Current
Executive Assistant, Corporate
Aboriginal Peoples Television Network
07.2003 - 10.2006
Community Programs Officer
Anishinaabe Mino-Ayaawin
01.1998 - 06.2003
Executive Assistant
Interlake Reserves Tribal Council
12.1993 - 01.1998
Social Services Assistant
Pinaymootang First Nation
01.1990 - 12.1993
High School Diploma -
Stedman School
Diploma - Social Work
University of Manitoba
Certificate - Human Resource Management
Assiniboine Community College
Graduate Certificate - Human Resources Management
Assiniboine Community College
Certificate - Indigenous Approaches To Program Evaluation
University of Winnipeg
Diploma - First Nation Community Wellness Diploma Program
University of Manitoba
Certificate - Certified First Nation Health Manager
First Nations Health Managers Association
Diploma - Masters in Project Management
University of Winnipeg
No Degree - Legal Office Secretary
Robertson Career College