Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Guy Nganji

Ottawa

Summary

Dynamic and reliable professional with proven problem-solving abilities and excellent communication skills. At Foundever, I effectively fulfilled customer requests and resolved issues, enhancing customer satisfaction. Experienced in fast-paced environments, I excel in multitasking and organization, ensuring accurate order fulfillment at Amazon. Committed to delivering exceptional service and support.

Overview

2
2
years of professional experience

Work History

Remote Client Representative

BPO Division of NTT
02.2025 - 05.2025

Delivered customer support and handled customers' issues over on the phone.

Bilingual Customer Service Representative

Foundever
06.2024 - 12.2024

Fulfilled customer's requests, responded to inquiries and handled customer's issues.

Fulfillment Associate

Amazon
07.2023 - 03.2024

Fulfilled orders accurately and effectively in a fast-paced warehouse environment.

Education

Biological And Physical Sciences

Lycée Clarté Notre Dame De Vugizo
Bujumbura, Burundi
11-2021

Skills

  • Problem-solving abilities
  • Excellent communication
  • Organizational skills
  • Reliability
  • Multitasking Abilities

Languages

English
Full Professional
French
Native or Bilingual
Kirundi
Native or Bilingual

Timeline

Remote Client Representative

BPO Division of NTT
02.2025 - 05.2025

Bilingual Customer Service Representative

Foundever
06.2024 - 12.2024

Fulfillment Associate

Amazon
07.2023 - 03.2024

Biological And Physical Sciences

Lycée Clarté Notre Dame De Vugizo

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Guy Nganji