Gustavo De Oliveira Egrafonte
Surrey,BC
Summary
Customer-oriented, friendly, and dedicated worker with experience in a fast-paced sales room environment. Strong leadership skills, eager to train co-workers and solve problems. Energetic Salesperson proactively pursues prospective leads to develop new customer accounts. Track record of excellence in building relationships, managing detail at scale and hitting personal and professional goals.
Overview
7
7
years of professional experience
Work History
Brand Ambassador
Demos By Design
Surrey, BC
11.2022 - Current
- Communicated product information with confidence and educated consumers about company.
- Maintained clean, organized and professional work environment.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Collaborated with local field sales to promote brand awareness and sales results.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Magalu ConsorciosSalesperson
Foz do Iguacu
02.2022 - 07.2022
- Created ultimate customer buying experience with outgoing and approachable personality
- Provided pricing details and upsold promotional options to buyers
- Called commercial and residential customers to promote products and services
- Worked with sales team to design and implement marketing campaigns
- Maintained up-to-date knowledge about products and promotions
- Attended networking events and engaged with prospective clients.
Consultant
Leaves Premium Suites
06.2021 - 11.2021
- Get to know the customer and help find the perfect product for them
- Helped my co-workers to achieve goals
- Implemented training programs to upgrade staff performance capability.
- Presented Time-share using interactive materials such as videos, charts and slideshows.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Maximized customer retention by resolving issues quickly.
- Maintained organized, presentable merchandise to drive continuous sales.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Shipper
Helisul Taxi Aero LTDA
10.2018 - 04.2021
- Organized and helped passengers in the best ways for everyone to enjoy the ride
- Worked as a team to keep calm and have a good working environment
- Entered passengers info into the system
Computer Technician Intern
RCA Technologies
02.2016 - 12.2016
- Set up computers, installed hardware and configured settings for customers
- Checked PCs and laptops to troubleshoot, trace and resolve customer issues
- Removed viruses and unwanted software from desktop operating systems using logical and systematic processes
- Repaired or replaced malfunctioning electrical and mechanical components of equipment
- Tested components, circuits and devices to trace faults impacting performance.
Education
Diploma - Business Administration
06.2024
Canadian Food Safety Certification - Food Safety Advanced
10.2022
High School Diploma -
12.2016
Diploma - Auto Cad
09.2013
certificate of achievement: Auto Cad
Skills
- Issue Resolution
- Contract Negotiation and Closing Tactics
- Privacy and Confidentiality
- Strategic Selling
- Offer Negotiations
- Active Learning
- Sales Expertise
- Business Administration
- Communication Skills
- Staff Training
Additional Information
references available on request
Timeline
Brand Ambassador - Demos By Design
11.2022 - Current
Magalu ConsorciosSalesperson - Foz do Iguacu
02.2022 - 07.2022
Consultant - Leaves Premium Suites
06.2021 - 11.2021
Shipper - Helisul Taxi Aero LTDA
10.2018 - 04.2021
Computer Technician Intern - RCA Technologies
02.2016 - 12.2016
Ilac International College - Diploma, Business Administration
Safe Check - Canadian Food Safety Certification, Food Safety Advanced
COC - High School Diploma,
Technos - Diploma, Auto Cad
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