Gustavo Silveira
Pittsburg
Summary
Dynamic sales consultant known for enhancing client satisfaction through effective communication and closing techniques. Proven ability to build lasting customer relationships and generate referrals.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Dodge Jeep Chrysler Ram
San Pablo, CA
02.2025 - Current
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Assisted in identifying customer needs to recommend appropriate vehicle options.
- Executed effective product demonstrations to showcase vehicle features and benefits.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Built relationships with customers and community to promote long term business growth.
Driver
Trax Transport
Foster City, CA
05.2019 - 01.2025
- Operated delivery vehicles safely and efficiently across diverse routes.
- Ensured compliance with transportation safety regulations and company policies.
- Conducted routine vehicle inspections to maintain operational readiness.
- Coordinated schedules to optimize delivery timelines and reduce delays.
- Collaborated with dispatch team to address logistical challenges promptly.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Owner
GEM Car Rental
Richmond, CA
03.2021 - 11.2024
- Managed daily operations to ensure efficient vehicle rental processes.
- Developed strategic marketing initiatives to increase brand visibility and customer engagement.
- Oversaw fleet management, ensuring optimal vehicle maintenance and availability for customers.
- Implemented inventory control systems to track rental assets and reduce operational costs.
- Managed day-to-day business operations.
Education
High School Diploma -
Dimensao School
Goiania,GO12-2014
Skills
- Customer relationship management
- CRM proficiency
- Objection handling
- Closing techniques
- Referral generation
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Consultant
Dodge Jeep Chrysler Ram
02.2025 - Current
Owner
GEM Car Rental
03.2021 - 11.2024
Driver
Trax Transport
05.2019 - 01.2025
High School Diploma -
Dimensao School