Gustavo Quiroz
Riverside
Summary
Seasoned Production Manager with over 10 years of experience in managing high-volume production operations. Expert in streamlining workflows, scheduling, and workforce supervision to drive operational efficiency and quality outcomes. Skillful at planning and organizing production schedules, managing supply chains, and enforcing workplace safety standards. Known for a collaborative leadership style that fosters team development and motivates staff to meet ambitious targets. Additionally, bringing in technical skill from ArcGIS programming, enabling data-driven decision-making and strategic planning. Eager to leverage a diverse skill set in operations management to overcome challenges and convert weaknesses into strengths while continuously driving organizational growth and innovation.
Overview
14
14
years of professional experience
Work History
Production Manager
Project 14
Riverside
06.2014 - Current
- Oversee day-to-day operations, ensuring smooth production workflow and adherence to deadlines
- Manage and supervise a team of production workers, delegating tasks and providing leadership to maintain efficiency and morale
- Plan and adjust work schedules to optimize labor distribution and meet production goals
- Monitor and analyze production performance, implementing process improvements to increase output and reduce inefficiencies
- Coordinate with suppliers and vendors to procure materials, maintaining inventory levels to prevent shortages or delays
- Ensure compliance with workplace safety regulations, maintaining a secure and organized working environment
- Collaborate with upper management to develop strategies for operational growth and longterm business planning
- Train and mentor employees to enhance skill sets and overall team effectiveness
- Proactively address challenges and resolve production bottlenecks, ensuring continuous process improvement
Team Member
El Pollo Loco
Riverside
02.2011 - 05.2015
- Delivered exceptional customer service by accurately taking and serving orders in a fastpaced environment
- Managed drive-thru operations, processing orders efficiently and maintaining quick service times
- Handled cash transactions and operated the point-of-sale system with precision and accountability
- Maintained cleanliness and organization of dining areas, bathrooms, and service counters to ensure a positive customer experience
- Collaborated with team members to restock supplies, prepare food items, and ensure quality control
- Assisted in training new employees on operational procedures and customer service best practices
- Adapted to peak hours by prioritizing tasks and managing time effectively to meet customer demands
Education
Bachelor of Arts - Geography
California State Polytechnic University, Pomona
01.2017
Associate of Science -
Riverside Community College
12.2013
Skills
- Production & Operations Management
- Team Leadership & Workforce Supervision
- Scheduling & Planning
- Supply Chain & Inventory Control
- Process Improvement
- Workplace Safety & Compliance
- Data Analysis & Reporting
- Technical Proficiency
- Communication & Interpersonal Skills
- Project Management & Strategic Planning
Timeline
Production Manager
Project 14
06.2014 - Current
Team Member
El Pollo Loco
02.2011 - 05.2015
Bachelor of Arts - Geography
California State Polytechnic University, Pomona
Associate of Science -
Riverside Community College