Gustavo Gonzalez
Palmdale
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Focused professional with expertise preparing meals for customers in busy establishments. Versatile professional with experience in food safety, supply management and plating. Courteous and bilingual with excellent multitasking and presentation skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Cook
Scramblez Cafe
Palmdale
11.2022 - Current
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Adhered to food safety standards when storing and preparing foods.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Grilled and deep fried various foods from meats to potatoes.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Assistant Manager
The Corner Deli And Grill
Los Angeles
01.2008 - 11.2021
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Monitored employee attendance records, timekeeping, and payroll information.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Ensured compliance with safety regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Kitchen Shift Leader
California Pizza Kitchen
Tarzana
01.2002 - 01.2007
- Maintained a clean and organized work area by sweeping, mopping, and sanitizing surfaces.
- Performed daily inventory of food items to ensure sufficient stock for service.
- Collaborated with chefs to develop new menu items or modify existing recipes.
- Resolved customer complaints regarding food quality or service in a professional manner.
- Tracked performance metrics such as speed of service, waste reduction, and labor costs.
- Inspected all equipment to maintain safe working conditions and verify functionality.
- Assisted in training new staff on proper kitchen procedures and safety protocols.
- Ensured quality food production by monitoring cooking processes and verifying finished product specifications.
- Enforced health codes regulations throughout the restaurant premises at all times.
Skills
- Food preparation
- Equipment maintenance
- Food safety compliance
- Quality control
- Conflict resolution
- Team collaboration
- Order delivery practices
- Cleaning and organization
Languages
Spanish
Native/ Bilingual
Certification
- California Food Handler Certification
Timeline
Cook
Scramblez Cafe
11.2022 - Current
Assistant Manager
The Corner Deli And Grill
01.2008 - 11.2021
Kitchen Shift Leader
California Pizza Kitchen
01.2002 - 01.2007