Gustavo Gaztelu
Mississauga,Canada
Summary
I have a strong track record of consistently generating innovative ideas and carefully strategizing for the future success of businesses. With a wealth of experience, I thrive in high-pressure environments and can adapt effortlessly to various challenges. I am excited about the opportunity to immerse myself in a new field, embrace the challenges it presents, and eager to learn and grow within it.
Motivated professional with extensive experience in product sales and distribution. Possesses unmatched leadership and strategy skills to maximize company revenue. Expertise in management, marketing strategies and merchandising.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Product Manager
Caribbean Tour AG
01.2022 - 11.2022
- Analyzed market trends and competitor pricing to determine optimal product pricing
- Led the development of innovative product features based on market research and customer feedback, driving product differentiation and market leadership
- Conducted market segmentation analysis to identify key customer segments and tailor marketing offerings to meet their needs
- Acted as a liaison between customers and internal teams, facilitating communication and gathering feedback to drive product improvements and innovation
- Presented product roadmaps and progress reports to senior management, providing visibility into product strategy and alignment with company goals
Director of the Department of Specialized Tourism
Travel Agency Viajes Cubanacan
07.2013 - 05.2021
- Checked daily tourist operations such as transfers, hotels, car rentals, guided tours, and others, and resolved any issues during the day
- Customer services tailored for both B2B and B2C clients from different countries, understanding and meeting their diverse needs
- Organized the team's tasks based on priority levels and planning the department's goals
- Developed market strategies to increase sales for example increased department sales by 3 – 7 % per year
- Developed new projects and products for the tourism industry in Cuba, including Harley Davidson Tours, Kayak Tours, Diving Tours and others
Financial Analyst
Transcupet
01.2010 - 12.2012
- Assisted senior management in maintaining profitability by analyzing portfolios and implementing strategies and techniques
- Utilized statistical, economic, and financial principles and techniques to prepare reports and other requests
- Reviewed costs, expenses and revenues associated with construction projects
Education
Accounting and Finance -
University of Havana
Havana, Havana05.2012
Skills
- Risk management
- Critical thinking
- Problem-solving
- Deadline-driven
- Attention to detail
- Accuracy in financial reporting
- Marketing strategy development
- Microsoft Office Suite
Certification
- Six Sigma Academy Amsterdam, 08/24, Certified Risk Management FMEA ISO 31000 Expert
- Insurance Institute of Canada, 06/24, Ignite Insurance Career Program for Internationally Trained Professionals (IICP)
- Travel Industry Council of Ontario, 10/23, Tico Education Standard Supervisor/ Manager Exam
Timeline
Product Manager
Caribbean Tour AG
01.2022 - 11.2022
Director of the Department of Specialized Tourism
Travel Agency Viajes Cubanacan
07.2013 - 05.2021
Financial Analyst
Transcupet
01.2010 - 12.2012
Accounting and Finance -
University of Havana
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