Gurwinderjit Singh
Brampton,Ontario
Summary
Experienced, licensed Security Professional skilled in asset protection, investigation, and collaboration. Strong analytical and proactive approach. Adept at fostering positive store partnerships, flexible with varied shifts, and demonstrates high professionalism and initiative in dynamic environments.
Overview
2
2
years of professional experience
Work History
Asset Protection Associate
Walmart
10.2023 - Current
- Deter, detect and apprehend for theft and fraud within retail locations
- Collaborate with other APAs to investigate provincial or national ORC cases when they arise
- Collaborate with the local police service regularly
- Detect and investigate internal investigations; compile and present evidence for court or arbitration
- Detect and identify potential shrink opportunities within operational core compliance
- Build and maintain store relationships through management meetings & huddles; coach and mentor colleagues regarding Asset Protection policies and procedures
- Implement security measures, monitor access to restricted areas, and conduct regular audits
Customer Service
Reliance Smart Store
06.2022 - 07.2023
- Demonstrated a consistent commitment to delivering exemplary customer service
- Possess highly effective communication and problem-solving acumen
- Display a keen aptitude for rapid learning and strict adherence to established procedures
- Exhibit exceptional interpersonal skills, fostering positive relationships with both customers and colleagues.
Education
Graduate Certificate - Human Resources Management
Algoma University
01.2024
Bachelor of Arts - Humanities
DAV College
01.2022
Skills
- Communication
- Observation skills
- Customer Service
- Teamwork and collaboration
- Technology Proficient
- Analytical
- First Aid/CPR
- Security
- CCTV Monitoring
- Incident Reporting
License And Certification
- Security Guard, Ministry of the Solicitor General, Ontario
- Emergency First Aid and CPR/AED level C, Canadian Red Cross
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Asset Protection Associate
Walmart
10.2023 - Current
Customer Service
Reliance Smart Store
06.2022 - 07.2023
Graduate Certificate - Human Resources Management
Algoma University
Bachelor of Arts - Humanities
DAV College
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